Configure Imprivata

Last Updated: August 07, 2026

Use this topic to configure PrinterLogic to work with Imprivata Enterprise Access Management (EAM) for badge-based secure print release on multifunction printers (MFPs). Most of the configuration occurs in the Admin Console. Imprivata provides the authentication that PrinterLogic trusts at sign-in.

Requirements

Review and complete the Requirements before configuring this feature.

Process Overview

Configuring the Imprivata integration involves the following:

  1. Provision Users to PrinterLogic.
  2. Configure the Imprivata Integration.
  3. Configure the Service Agents.

1. Provision Users to PrinterLogic

Imprivata authenticates your users, and PrinterLogic authorizes them. Before you enable the integration, provision your users into PrinterLogic from your existing identity source so that PrinterLogic can apply permissions. If a user is not provisioned, that user signs in without any permissions.

Use the sync method that matches your environment:

If you've already set up your provisioning connection, skip to the next step.

2. Configure the Imprivata Integration

To enable the integration:

  1. In the PrinterLogic Admin Console, go to Tools then Settings then Printing.
  2. In the Imprivata Badge Authentication section, select the box for Enable Imprivata Badge Authentication.

  3. In the Exclude Devices section, select Show Filter.

    1. Select Add and exclude devices based on IP Address Range, Hostname, MAC Address, Chromebook Asset Id, and Chromebook Serial Number.

    Imprivata Authentication Filter showing the Add options and list.

    Devices that match the filter are excluded from Imprivata authentication. All other devices use Imprivata by default.

  4. Use the Identity Source dropdown to select the identity configuration used to provision your users.

  5. Enter the IP address, Hostname, or URL of Imprivata application in the Imprivata Appliance URL field.

    Imprivata Badge Authentication section showing the different settings for setting up the integration.

  6. Select Save.

3. Configure the Service Agents

Configure each Service Agent running the Printer Apps service to use an Imprivata URL. By default, the URL set in the previous steps shows as assigned. If locations use different Imprivata applications, assign the additional URL on the Service Agent used in that location.

To verify or assign an additional URL:

  1. Open the Service Agent object in your tree structure.
  2. Select the Printer Apps tab.

  3. In the Imprivata Badge Authentication section, select Enable Imprivata Badge Authentication.

    Leaving Enable Imprivata Badge Authentication deselected means normal authentication still functions on printers managed by this Service Agent.

  4. After selecting the enable option, choose from:

    1. Use global settings: Uses the Imprivata URL added in the previous step.
    2. User Service Client-specific setting: Apply a different Imprivata URL if needed.

    Imprivata Badge Authentication section showing the options for global, service agent specific, and the URL field.

  5. Select Save.

After you configure the connection, clinicians can badge in at the MFP using their Imprivata proximity badge to view and release their print jobs held through Secure Release Print.

Next Steps