Secure Release Print
Last Updated: April 07, 2026
Vasion Print's Secure Release Print features ensure that documents print only when the user is physically present at the printer to release them. This security feature reduces the risk of exposing sensitive information. The Secure Release Print solution includes the following features:
Key Points
Review the following key points:
- All options hold the print job in a virtual print queue.
- Pull Print uses a one-to-many relationship, allowing print job release to any pull print-enabled printer.
- Direct Secure Release and OSRP use a one-to-one relationship, allowing print job release to only the selected printer.
- Jobs sent to secure release printers link to the printer ID instead of the IP address. Changing the IP address of a printer object does not route secure release jobs to a new printer.
- All options require authentication through an identity provider (IdP) or a Lightweight Directory Access Protocol (LDAP) domain to view and release held jobs. For more details refer to Identity Providers (IdPs) and LDAP Domain.
How Secure Release Print Works
Pull printers deploy and install like regular printer objects, and print jobs hold automatically. Turn on the Allow Pull Print jobs to be released to this printer option on any printers that you want to print held jobs.
When you print to a secure release printer, you are prompted to hold or print the job. Held jobs remain in the device queue for that printer object until the user who sent the print job releases it at the printer.
OSRP follows the same structure and process as Direct Secure Release, but a copy of the print job waits in the queue on the device that is designated as the Service Client. When the user goes to release the print job, if the device is offline or the user is signed out, the job prints using the copy on the Service Client.
Released jobs typically print within 15 seconds, but several factors affect print time, such as the size of the job, the type of printer, and the number of jobs released from the queue. When you release held jobs, the mobile device sends jobs sequentially, which can be slower.
The resources in this topic guide you through configuring these solutions in your environment.
Manage Held Jobs
Release Tab
Use the Release Tab to quickly release or delete held print jobs without walking to or remote connecting to a device or printer.
Purge
Purge settings define the time that active and held print jobs remain in the queue before being automatically cleared. Set purge times in the Admin Console by going to Tools 
Settings Printing, scrolling down to the Purging section, and then selecting Save. Purge times support a minimum of 1 hour. Review the following settings:
- Purge active print jobs after (x) hours
- Print jobs remaining in the queue after the specified time period without successfully printing are automatically removed.
- Purge held jobs after (x) hours
- Held jobs remaining in the release system after the specified time period are automatically removed.
Note that ChromeOS print jobs support a maximum 12-hour purge time.
Troubleshooting Help
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Verify that you are logged in to the Client. You can right-click on the Vasion Print icon to confirm you are signed in.
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You can also go to the Self-service Portal and select the user avatar to check who is signed in.
If you don't see your Secure Release Print jobs in the release portal, check the following:
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Verify that you are logged in to the Client on the workstation you used to send the print job. You can right-click on the Vasion Print icon to confirm you are signed in.
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Verify that you are signed in to the Self-service Portal / Release Portal. Select the user avatar to verify user identity.
Vasion Output provides robust security features that protect sensitive documents during transmission and storage, ensuring that only authorized users can access critical information. It includes:
- Detailed Audit Trails: Track document access and delivery for compliance and security audits.
- Zero Trust Remote Printing: Enable secure print jobs from remote facilities without costly VPNs.
- Information Security: Document and print jobs are stored locally and encrypted when at rest on our services.
Vasion’s Secure Release Print capabilities ensure that print jobs are only accessible to authorized users. Users must authenticate at the printer before releasing their documents, whether by badge swipe, entering credentials at the CPA, or scanning a QR code—preventing sensitive documents from falling into the wrong hands.
Additionally, Vasion’s SaaS platform is ISO27001:2022 and SOC 2 Type 2-certified to mitigate risks to customer data and help manufacturing organizations better meet their business, legal, and regulatory requirements.