Pull Print

Last Updated: April 07, 2026

Pull Print is a one-to-many option for secure print. When the user sends a job to a pull printer, it remains in a virtual queue on the device until the user authenticates and releases the job to a pull print-enabled printer.

Options for releasing print jobs include the following:

  • The Control Panel Application (CPA).
  • The PrinterLogic mobile app.
  • The Release Portal.
  • Release stations.
  • Simple Badge Release.

Key Points

Review the following key points:

  • The number of printers with Pull Print turned on must be equal to or less than the number of Pull Print licenses purchased. Keep this requirement in mind when turning on Pull Print by default for all printers.

    If you turn on this option but have more printers than Pull Print licenses, you get an error when you sign in to the Admin Console.

  • You can view license details by selecting your username in the upper-right corner of the Admin Console and selecting My Account.
  • You can manage Pull Print for individual printers on the printer object's Printing tab in the Pull Printing section.
  • Note that due to caching, adjusting the following Pull Print settings might prevent new pull print jobs from appearing on the CPA for up to 8 hours:
    • Allow Pull Print jobs to be released to all printers by default.
    • Allow Pull Print jobs to be released to this printer.

Process Overview

You perform these high-level procedures:

  1. Turn On Queue Management.
  2. Turn On Pull Print.
  3. Create a Pull Printer.

1. Turn On Queue Management

This setting makes the Queue tab appear on printer objects. You use the Queue tab to view the printer queues on end user devices, and it makes pull print jobs and direct secure release jobs visible to the local spooler for release.

Follow these steps:

  1. In the Admin Console, go to Tools then Settings then Printing.

  2. In the Print Jobs section, select Enable queue management.

  3. Select Save.

Admin Console showing "Enable queue management" option.

2. Turn On Pull Print

There are two configuration options: Default and printer specific. If you select the Allow Pull Print jobs to be released to all printers by default option in the Pull Printing section, you can release jobs sent to the pull printer to any printer objects in your environment. If you leave this option deselected, you must turn on Pull Print for each printer object that you want to receive pull print jobs.

Turn On as Default

Follow these steps:

  1. In the Admin Console, go to Tools then Settings then Printing.
  2. In the Pull Printing section, select Enable Workstation Pull Printing / Secure Printing.
  3. Select the checkbox for Allow Pull Print jobs to be released to all printers by default.
  4. Select Save.

All printer objects can release pull print jobs by default.

Admin Console showing Printing Configuration and Pull Printing section.

Turn On for Specific Printers

Follow these steps:

  1. In the Admin Console, go to Tools then Settings then Printing.
  2. In the Pull Printing section, select Enable Workstation Pull Printing / Secure Printing.
  3. Select Save.

Admin Console showing Printing Configuration and Pull Printing section.

For the printer-specific configuration, you must complete the following steps on each printer object to turn on Pull Print:

  1. Select the printer object in the tree structure.
  2. Select the Printing tab.
  3. In the Pull Printing section, select Use printer-specific Pull Print setting.
  4. Select Allow Pull Print jobs to be released to this printer.
  5. Select Save.
  6. Repeat these steps for any additional printer objects.

Admin Console showing printer objects Printing tab and Pull Printing section.

Printers with this setting turned on can release pull print jobs.

3. Create a Pull Printer

There are two options for creating pull printers.

New Button

Follow these steps:

  1. Select the folder in the tree structure.

  2. Select New then TCP/IP Printer.

    Admin Console showing expanded New menu.

  3. In the Add TCP/IP Printer modal, name the pull printer.
  4. (Optional) Complete the Location and Comment fields.
  5. Select the checkbox for Make Pull Printer.
  6. Upload a new driver or assign an existing driver to the pull printer.
  7. Select Add.

The pull printer object appears in the folder.

Context Menu

Follow these steps:

  1. Right-click the folder in the tree structure.

  2. Select New then TCP/IP Printer.

    Admin Console showing expanded context menu.

  3. In the Add TCP/IP Printer modal, name the pull printer.
  4. (Optional) Complete the Location and Comment fields.
  5. Select the checkbox for Make Pull Printer.
  6. Upload a new driver or assign an existing driver to the pull printer.
  7. Select Add.

The pull printer object appears in the folder.

Admin Console showing Add TCP/IP Printer modal.

Type 4 drivers do not work with TCP / IP printer objects with Vasion Print because they turn off port monitoring, which the app needs. If a TCP / IP printer uses a Type 4 driver, it might cause printing issues. However, USB and software printers, such as Adobe and Microsoft XPS, can still use Type 4 drivers without problems.

Print jobs sent to the pull printer are ready for release to any printer with the Allow Pull Print jobs to be released to this printer option turned on by default or for specific printers.

Release Held Jobs

After configuring Pull Print or Secure Release Print, the user can release jobs using the Release Portal. You can use the printer object's Release Tab, which provides a central location to view, release, and delete held jobs for that printer.

Refer to the following topics for more information about other secure release options for users:

Next Steps

Refer to the following: