Release Stations

Last Updated: April 07, 2026

A release station is a designated device, such as a tablet, laptop, etc., that you use at a printer to release held print jobs. A release station provides an alternative method to release held print jobs on printers without a digital display. The user signs in to the Release Portal using the release station and releases their print job at the printer.

Key Points

Review the following key points:

  • You can create multiple release stations in the Admin Console, but only select Link Current Device for the release station you are currently signed in to.
  • The release station should be located near the printer its assigned to.
  • Only printers that you add to the release station appear in the Release Portal.

  • Ensure the release station uses the same browser to access the Release Portal as the one you used to link to the Release Portal.

  • You can link a release station to only one line item on the Release Stations page.

Requirements

Review the following requirements:

  • Configure Secure Release Print.
  • The release station must be a physical device with the Client installed.

Create a Release Station

Follow these steps:

  1. Use the release station to sign in to the Admin Console, and go to Tools then Release then Release Stations.
  2. Select New in the upper-right corner. This button creates a line item.
  3. In the new line item, select the Untitled text in the Release Station Name column, and update the name.
  4. (Optional) Add a note.
  5. Select the plus sign (+) button in the Printer(s) column.
  6. On the Add Printer(s) modal, search for and select the printer.
  7. Select Add.

Admin Console showing Release Stations page.

Link the Device

Follow these steps:

  1. Use the release station to sign in to the Admin Console, and go to Tools then Release then Release Stations.

    Use the same browser that users will use to access the Release Portal.

  2. Select Link Current Device for the release station you are currently using.

When a user signs in to the Release Portal on that release station, only printers that you linked to that release station appear.

Manage Release Stations

Add or Remove a Printer

Do the following to add a printer to an existing release station:

  1. Locate the line item, and select the plus sign (+) button in the Printer(s) column.
  2. Use the modal to search for and select a printer.
  3. Select Add.

Select the minus sign (-) button in the Printer(s) column next to the printer you want to remove.

Admin Console showing Printer(s) column with plus sign (+) and minus sign (-) buttons.

Link or Unlink a Device

Do the following to link a new device:

  1. Use the release station to sign in to the Admin Console, and go to Tools then Release then Release Stations.

    Use the same browser that users will use to access the Release Portal.

  2. In the Link column, select Link Current Device for the release station you are currently using.

    Admin Console showing Link column and Link Current Device button.

Do the following to unlink an existing device:

  1. Use the release station to sign in to the Admin Console, and go to Tools then Release then Release Stations.

    Use the same browser that users will use to access the Release Portal.

  2. In the Link column, select Unlink Device for the release station you are currently using.

    Admin Console showing Link column and Unlink Device button.

Delete a Release Station

Do the following to delete an existing release station:

  1. Use the release station to sign in to the Admin Console, and go to Tools then Release then Release Stations.

    Use the same browser that users will use to access the Release Portal.

  2. In the Link column, select Unlink Device for the release station you are currently using.

    Admin Console showing Link column and Unlink Device button.

  3. Select the release station.
  4. Select Delete in the upper-right corner.

Admin Console showing Release Stations page, selected release station, and Delete button.