Sign In to the CPA

Last Updated: June 25, 2026

Here are basic instructions on how to sign in to the Control Panel Application (CPA) An app installed on a compatible multifunction device (MFD) that aids in the release of held print jobs, supports authentication for secure printing, and provides simple scanning functionality.. The method you use depends on how it is set up by your administrator.

User Credentials

1. From the Sign In screen, select the Username field.

CPA login screen showing scan badge option on the left and user login option on the right.

2. Use the on-screen keyboard to enter your username and select the Hide Keyboard key.

Username field showing a username and the on-screen keyboard below.

3. Select the Password field.

Login screen showing the username entered into the field.

4. Use the on-screen keyboard to enter your password and select the Hide Keyboard key.

Password field showing data entered and the on-screen keyboard underneath.

5. Select Login.

CPA Login screen, showing fields for User sign-in option.

PIN

1. From the Sign In screen, select the User ID field.

CPA login screen showing scan badge option on the left and PIN login option on the right.

2. Use the on-screen keyboard to enter your User ID and select the Hide Keyboard key.

Username field showing a User ID and the on-screen keyboard below.

3. Select the PIN field.

Login screen showing the User ID entered into the field.

4. Use the on-screen keyboard to enter your PIN and select the Hide Keyboard key.

PIN field showing data entered and the on-screen keyboard underneath.

5. Select Login.

Login screen with User ID and PIN values.

Depending on how the CPA is implemented, you may see the following:

Printer Home screen

Device Home screen.

Select PrinterLogic to access the enabled options.

CPA functions enabled.

Control Panel Application screen, showing Release, Scan to Email, and Scan to Storage icons.

The options you see depend on what features were implemented.