ChromeOS Client

Last Updated: April 07, 2026

The Vasion Print ChromeOS Client extension is a component required by your ChromeOS workstation to communicate with the print management system. Unlike the Client in other operating systems, you access the functionality using the Chrome browser extension.

ChromeOS Client extension showing the Client options.

Client Options Overview

  • Add Printer: Opens the Self-service Portal web page so you can add a printer. For more details refer to Add Printer.
  • Secure Print Settings: Shows you the installed printers that are enabled for secure printing. For more details refer to Secure Print Settings.
  • Manage Printers: Shows the list of printers installed on your Chromebook with the printer name, URL or IP address, and status. For more details refer to Manage Printers.
  • Print Queue: Shows your active print jobs with the printer name, date and time the print job started, and status. For more details refer to Print Queue.
  • Release Portal: Opens the Release Portal web page. For more details refer to Release Portal
  • Refresh Configurations: Use the Refresh icon Refresh icon to trigger manual Client check-in so you can access the latest changes and updates.

Option Details

Add Printer

The Add Printer option opens the Self-service Portal, a browser-based tool where you can easily install printers on your computer. For complete details about the Self-service Portal, see the documentation about the Self-service Portal. The following steps walk you through adding a new printer.

  1. On the Self-service Portal, select the folder for your location.
  2. There are two options for installing printers:
    1. Hover over the printer icon on the map and select Install Printer.
    2. Select the printer from the list.

  3. On the Confirm Installation modal, select Yes.

    Printer installation confirmation modal

  4. It may take 10 seconds or more while it installs the printer and driver. ChromeOS notifications show when the printer is successfully installed.

    Installation messages in Chrome OS notifications.

Self-service Portal map with one printer displaying the install button option.

Secure Print Settings

The Secure Print Settings modal displays installed printers and shows whether Secure Release Print is enabled. If your administrator has enabled you to override, you can adjust the secure print settings for your installed printers. To adjust settings, use the drop-down in the Secure Print Enabled column to select the desired option. If you can access the Secure Print Settings modal but cannot make adjustments, your administrator hasn't enabled the override option.

Default (No) / No
Secure Release Print is not enabled for this printer. Print jobs sent to this printer print immediately.
Default (Yes) / Yes
Secure Release Print is enabled. Print jobs sent to this printer hold the job for later release.
Default (Prompt) / Prompt

Secure Release Print is enabled. When you send a print job to this printer you receive a prompt asking if you want to print or hold the job for later release.

Release Print Job modal showing the printer name and the buttons to Release, Hold, or Cancel a job.

Secure Print Settings modal showing a list of printers and the secure print drop-downs.

Manage Printers

View a list of the printers that are available to you. This list contains both printers that you have installed from the Self-service Portal and printers deployed by your system administrator. Here is an overview of status messages you may see.

Ready
The printer was added, contacted, found printer attributes, and it is ready to print. You can only print If a printer is in a Ready state.
Added
The Client extension received the printer details from Vasion Print and is ready to start searching for that printer.
Searching
The Client extension is trying to contact the printer.
Busy
The printer is busy (probably printing another job). You can still send print jobs to a printer in a busy status. When available, the printer will queue the print job and eventually print it.
Offline
At some point the printer was in a Ready status but is not responding. The Client extension will keep trying every 20 seconds.
Not Found
When the printer was added, the Client extension did a search for the printer but got no response. This could be that the printer was offline when the search was done, the Printing Protocol (IPP) is not enabled on the printer, or is not supported.
Select the Search icon Search icon. to trigger the Client to query the printer.
Warning
The printer is running low on supplies like paper or ink.
Error
The printer requires attention. Possible causes could be a paper jam or incorrect paper size.

Insalled Printers modal showing a list of printers with various status.

If configured by your administrator, you may be able to uninstall a printer. Select the Remove button Remove icon. and select Ok on the confirmation modal to uninstall an installed printer from your Chromebook.

Remove printer confirmation modal.

Print Queue

The Print Queue option shows your print jobs actively printing or on hold. The columns display the name of the printed item, the printer name, when the print job was created, and the print job status. Here's an overview of the print queue status.

Queued
The print job is being converted to a format the printer understands, and is being sent to the printer.
Queued by printer
The printer has received the print job and it's processing.
Held waiting for release (Pull Print)
The print job is held for secure release. A secure print job stays in this state until it is released at the printer.
Printing

The print job is actively printing at the selected printer.

If the Printing status displays longer than normal, there may be a problem at the printer, such as being out of paper, missing paper tray, or etc.

Print Queue modal showing two jobs on hold.

Release Portal

The Release Portal is web interface where you can see any held print jobs. When using features like Email Printing, Pull Print Pull Print is when a user prints to a virtual print queue that holds the job until they release it to a physical printer., and / or Direct Secure Release Secure print is a printing method where documents are held until the authorized user physically goes to the printer and authenticates their identity to release the print job. This ensures that sensitive documents aren't left unattended in printer trays where they could be accessed by unauthorized people., held jobs remain in queue until you authenticate and release them to the printer. The Release Portal is only available if your administrator implemented any of these features. For more details refer to the documentation about the Release Portal.

Release Portal page showing both pull and secure print jobs being held, information about the jobs, and each section displays the buttons for Release and Delete.

Refresh Configurations

The Refresh icon Refresh icon re-establishes the connection with the printers that are installed, and gets the most up to date status of the print environment.