Release Delegated Print Jobs

Last Updated: May 01, 2026

When you are selected as a delegate, you can securely release documents on behalf of Initiators who send a secure print job. Delegates use their own authentication credentials at the printer and release assigned print jobs by selecting them from the list, following the normal print release process.

When configured by the administrator, delegates can access the Print Jobs, depending on admin configuration, and Delegates tabs to see any jobs held.

Delegate view of the Delegates page

However, delegates can only release jobs directly at the printer using the Control Panel Application (CPA). For more information about delegate roles and the complete workflow, refer to the Delegated Release Guide.

Release a Held Job

1. Sign in to the CPA.

Installed control panel application showing the options for User authentication with username, password, pin, and also the Scan Badge option.

2. Select Print Release.

CPA Release and Scan to Email options

3. Select the desired initiator from the list.

CPA Initiator list screen

4. Select the desired print jobs and use the Print button.

Initiator screen showing the jobs they sent to the delegate.

Configure Settings

You can configure notification preferences on the Delegates page.

Turn On Notifications

  1. Access the Self-service Portal.
  2. Select the Delegates tab.
  3. Select the Settings icon Settings icon. in the upper-right corner.
  4. Select Notify me when my print job is released to receive an email when a print job is ready for release.
  5. Select Save.

My Notifications modal showing delegate option.