Vasion Print Client

Last Updated: April 07, 2026

The Vasion Print Client is a software component that is installed on your computer to communicate with the print management system.

Client Capabilities

Depending on how you administrator implements Vasion Print, here are some options you may be able to perform from your workstation:

Print Job Management

Printer Management

  • Add new printers.
  • Set a default printer.
  • Delete printers.
  • View printers installed on your system

The options are defined by your system administrator. Not all the options listed here may be available to you.

Access to the Vasion Print Client

There are several ways to access the Client, depending on how your administrator has implemented the Vasion Print solution. If you have any questions contact your system administrator.

Start Menu

In the Windows Start Menu, search for "printer," or open the Printer Installer folder to view the print management options.

Windows 11 Start Menu showing Vasion Print Client options after installation.

System Tray

From the Windows System Tray, right-click the Vasion Print icon Vasion Print Client icon. to view the enabled options.

A normal left-click on the icon opens the default web browser to the Self-service Portal where you can install printers.

System Tray showing the Vasion Print icon and the Client options.

On macOS, select the Vasion Print icon Vasion Print Client icon. from the Menu Bar to view the enabled options.

Vasion Print Client icon on a Mac showing enabled options.

Client Options

Here are details on what each of the options work. Not all of these options may be visible on your system, depending on your print environment.

  • Add Printer: Opens the default web browser and the Self-service Portal. For more details refer to Self-service Portal.

  • Set Default Printer: Shows a list of printers installed on your computer with an option to set a default printer.

    Select new default printer window.

  • Delete Printer: Shows a list of printers installed on your computer with options to remove a printer or to set a default printer.

    Select a printer to delete window showing printers installed on computer.

  • View Installed Printers: Shows the operating system list of printers installed on your computer.
  • Login with / Logout: If your administrator has set up single sign-on (SSO), you can use this option to quickly open a web browser and sign in to your identity provider.

  • Capture Printer Port / End Capture: Assign a TCP / IP printer to a port on your workstation. This allows you to print documents using legacy applications on the specified port.

    Capture Printer Port window with options to select the port and choose the printer.

  • Refresh Configurations: Triggers a manual Client check-in so you can access the latest changes and updates.
  • Print Job Management: In the Windows Start Menu, this is a standalone option, but in the System Tray (Windows) / Menu Bar (macOS) it is a sub-option under the Pull Printing and Mobile Printing options. Print Job Management opens up the web-based Release Portal, where you can release held jobs. For more details refer to Release Portal.

  • Secure Print Settings: In the Windows Start Menu, this is a standalone option, but in the System Tray (Windows) / Menu Bar (macOS) it is a sub-option under the Pull Printing and Mobile Printing options. Secure Print Settings opens a window that displays installed printers and their secure print options. Use the Secure Print Enabled drop-down to override the default setting. For more details refer to Secure Print Settings.

    Secure Print Settings window with a selected printer showing the Secure Print Enabled options from the drop-down.

  • Set Mobile Printer: In the Windows Start Menu, this is a standalone option, but in the System Tray (Windows) / Menu Bar (macOS) it is a sub option found under the Mobile Printing option. This option opens the Self-service Portal modal where you can select a default printer to use when you email print jobs. For more details refer to Email Print Guide.

    Set Email Pull Printer modal.

The Windows Start Menu also shows the options to start, shutdown, or uninstall the client.

Client Console

You can access the Client Console using a default keyboard shortcut. The options included are mostly used for troubleshooting and quick access to the Client logs. The default keyboard shortcut is Ctrl+Shift+8, but your administrator can change it to a different shortcut, or disable access altogether. If you have any questions, contact your administrator.

  • View: Opens up the Client log for troubleshooting.
  • Hide: Hides the console, which you can reopen using the shortcut.
  • Shutdown: Shuts down the Printer Installer Client service.
  • Restart / Rerun: Restarts the Client.

Client Console window.

Secure Print Settings

The Secure Print Settings window shows installed printers and shows whether Secure Release Print is enabled. If your administrator has enabled you to override, you can adjust the secure print settings for your installed printers. To adjust settings, use the drop-down in the Secure Print Enabled column to select the desired option. If you can access the Secure Print Settings modal but cannot make adjustments, your administrator hasn't enabled the override option.

Default (No) / No
Secure Release Print is not enabled for this printer. Print jobs sent to this printer print immediately.
Default (Yes) / Yes
Secure Release Print is enabled. Print jobs sent to this printer hold the job for later release.
Default (Prompt) / Prompt

Secure Release Print is enabled. When you send a print job to this printer you receive a prompt asking if you want to print or hold the job for later release.

Release Print job pop-up showing the printer name, document title, and the buttons to Release, Hold, or Cancel a job.

Secure Print Settings pop-up showing one printer selected, and the drop-down toggle for release prompts expanded to the right.

Troubleshooting Help