Off-Network Cloud Print Coach

Last Updated: October 08, 2026

Set Up Off-Network Cloud Print (ONCP)

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Before You Begin

Review the following key points:

  • Additional licensing required. Contact your Vasion representative for details.
  • Uses RAW printing on the Windows platform.
    • Line Printer Remote (LPR) is not currently supported.
  • Supports Windows, macOS, and mobile devices (iOS and Android).
  • Provides two internal routing options:
    • Installing the ONCP app on the printer.
    • Using an Internal Routing Service (IRS) Service Agent for manufacturers that do not support the app.

The following manufacturers support ONCP. Manufacturers supporting the ONCP app also work with an IRS Service Agent.

ONCP App Installation
  • Fujifilm.
  • Fuji Xerox.
  • HP.
  • Kyocera.
  • Lexmark.
  • Ricoh multifunction printer (MFP) devices.
IRS Service Agent
  • Canon.
  • Epson.
  • Konica Minolta.
  • Sharp.
  • Toshiba.
  • Xerox.

For more details refer to Off-Network Printing.

Review the following requirements:

  • For a list of supported devices, refer to Supported Printers for Printer Apps. Filter the results by selecting the Off-Network Cloud Printing option from the Feature dropdown menu.
  • You need a Service Agent running the Printer Apps service. The ONCP app installs using the Printer Apps service. You can turn off or delete the Service Agent after installing the app.
  • Ensure that the following allow list URLs are open and adjusted for your region:
    • oncp-ofn.app.printercloud.com.
    • oncp-pgw.app.printercloud.com.
  • The Vasion ONCP app for HP requires you to turn on the Workpath platform on the printer.
  • Contact your HP representative or your HP-certified reseller to add the Vasion ONCP app from the HP Command Center. The representative needs to do the following:
    • Claim and add printers to the HP Command Center.
    • Add the Vasion ONCP app as a solution.
    • Add the app to your account.
    • Manage and deploy the ONCP app to the printers.

For ONCP configurations using the IRS Service Agent instead of the app, the IRS Service Agent requires the following:

  • All devices must access the Domain Name System (DNS) server to resolve names.
  • For redundancy, you can add multiple Service Agents.
  • Routing from the IRS to the printer occurs over Transmission Control Port (TCP) port 9100 or port 631 for Internet Printing Protocol Secure (IPPS).

    • For Windows Service Agents, install the Visual C++ Redistributable for Visual Studio 2015-2022 package or later. You must install both the x86 and x64 redistributable packages. You can download these packages from the Windows Download Center.

For more details refer to Service Agent Setup.

ONCP App Manufacturer Ports & Requirements

Manufacturer

Ports and Requirements

Fujifilm

  • ONCP app installation and uninstallation occur from the Service Agent to the printer over TCP port 50200.
  • Printing with ONCP occurs over TCP port 443 or port 631 for IPPS.
  • Turn on embedded plug-ins.

Fuji Xerox

  • ONCP app installation and uninstallation occur from the Service Agent to the printer over TCP ports 443 and 50200.
  • Printing with ONCP occurs over TCP port 443 or port 631 for IPPS.
  • Turn on embedded plug-ins.
  • The Controller ROM firmware must be version 1.60.4 or later.

HP

  • ONCP app installation and uninstallation occur from the Service Agent to the printer over TCP port 443.
  • Printing with ONCP occurs over TCP port 443 or port 631 for IPPS.
  • Turn on the HP Workpath platform on the printer to install the ONCP app.
  • An HP representative or an HP-certified reseller must claim the ONCP app in the HP Command Center and add it to your account.

Kyocera

  • ONCP app installation and uninstallation occur from the Service Agent to the printer over TCP ports 8083, 9091, and 9090.
  • Printing with ONCP occurs over TCP port 443 or port 631 for IPPS.
  • A Kyocera MFP must have an SD card to install third-party apps, like the ONCP app.
  • Turn on the following network settings on the MFP:
    • SSL/TLS.
    • Enhanced WSD.
    • Enhanced WSD over SSL.

Lexmark

  • ONCP app installation and uninstallation occur from the Service Agent to the printer over TCP ports 80 and 443.
  • Printing with ONCP occurs over TCP port 443 or port 631 for IPPS.

Ricoh

  • ONCP app installation and uninstallation occur from the Service Agent to the printer over TCP port 443.
  • Printing with ONCP occurs over TCP port 443 or port 631 for IPPS.

Off-Network Priority controls where the PrinterLogic Agent tries to send the job first, either directly to the printer or to the ONCP or ONP service.

Off-Network Only
The Agent sends the print job using only the ONCP or ONP service and does not try to send the job directly to the printer, which is direct IP printing.
Direct IP Primary
The Agent sends the print job directly to the printer, which is direct IP printing. If unsuccessful, the Agent sends the print job using the ONCP or ONP service.
Off-Network Primary
The Agent sends the print job using the ONP service. If unsuccessful, the Agent sends the print job directly to the printer, which is direct IP printing.

Note the following:

  • The Off-Network Priority options apply only to computers, not to mobile devices.
  • ONCP does not support the Off-Network Primary option.

Configure ONCP

Follow these steps:

  1. In the Admin Console, go to Tools then Settings then General, and scroll down to the Off-Network Printing section.
  2. Select the Allow Cloud Printing checkbox.
  3. Select Save in the upper-right corner.

Admin Console showing General settings and Allow Cloud Printing option.

The following steps guide you through configuring ONCP as the default for all printers or for specific printers. Turning on the global settings makes all printers off-network printers, which forces all print jobs to follow the flow of ONCP, regardless of whether you are on the network. If you want to turn on ONCP only for specific printers, follow the steps in the Turn on per-printer dropdown.

Turn on globally

Follow these steps:

  1. From the Default Global Setting menu, select Cloud Print.

  2. In the Off-Network Priority section, select the default print priority:

    1. Off-Network Only.
    2. Direct IP Primary.
  3. Select Save.

The Off-Network Priority section applies only to computers and not to mobile devices.

Admin Console showing General settings, Default Global Setting, and Off-Network Priority section.

Turn on per-printer

Follow these steps:

  1. From the Default Global Setting menu, select Disabled.

  2. In the Off-Network Priority section, select the default print priority:

    1. Off-Network Only.
    2. Direct IP Primary.
  3. Select Save.

The Off-Network Priority section applies only to computers and not to mobile devices.

Admin Console showing General settings, Default Global Setting, and Off-Network Priority section.

For the printer-specific configuration, complete the following steps on each printer object to turn on ONCP:

  1. Go to the printer object's Off-Network tab.
  2. For the Off-Network Enabling setting, select Use printer-specific Off-Network Printing setting.
  3. From the Select off-network printing method dropdown menu, select Cloud Print.

  4. Use the default off-network priority option, or select the printer-specific option, and select from the following:

    1. Off-Network Only.

    2. Direct IP Primary.

  5. Select Save.
  6. Repeat these steps for any other printer objects.

Admin Console showing printer object's Off-Network tab.

Install the ONCP App

This section is required only if you are installing the ONCP app on the printer. If you are using the IRS Service Agent configuration instead, mark this section as complete to continue.

For supported HP devices, you must work with an HP representative or HP certified reseller to complete the steps below before installing the ONCP app.

Turn On the HP Workpath Platform on the Printer

If the HP Workpath platform is not already turned on, follow these steps:

  1. Open the printer's web interface in a browser, or sign in on the printer's control panel as an admin.
  2. On the Security tab, select General Security from the menu if it is not already selected.
  3. In HP Workpath platform, select Enable.
  4. Select Restart.

Add the Vasion ONCP App

The following steps outline the process that the HP representative or HP-certified reseller must complete to add the Vasion ONCP app to your printers:

  1. Open the printer's web interface in a browser, or sign in on the printer's control panel as an admin.

  2. Select the HP Command Center app on the printer.

    HP Command Center app.

  3. Select Continue.

  4. When the sign-in information appears, copy the code.

    HP Command Center showing registration code and QR code.

    You can use a mobile device to scan the QR code, and follow the provided steps.

  5. Claim the printer by logging in to hpcommandcenter.com/claim and entering the printer code.

  6. Then go to the HP Command Center.

    You can quickly complete this step by removing the subdirectory "claim" from the URL in the browser address bar from the previous step.

  7. Select Accounts, then select your account.

  8. In Solutions, search for and select Vasion ONCP, and then select Manage.

    HP Command Center showing Vasion ONCP app.

  9. Select Install.

    HP Command Center showing "Manage solution" page and Install option.

  10. Select the printers you want to install, select Next, and then select Install.

    HP Command Center showing printer selected from list.

This makes the ONCP app available for printers. Follow the steps in the next steps to install the app on the printers.

When a user on another network sends a print job to an ONCP-enabled printer, the encrypted job goes to the external gateway. The ONCP app monitors the gateway, immediately retrieves the print job, and releases it at the printer. This step guides you through installing the ONCP app on your printers.

Install from the Apps tab

These are general steps for installing ONCP using the printer's Apps tab in the Admin Console. If you need to configure a Service Agent to run the Printer Apps service, refer to CPA Manager.

Follow these steps:

  1. In the Admin Console, select the printer object's Apps tab.
  2. Select the printer manufacturer in the Manufacturer dropdown.
  3. Select CPA 2.0 in the Version field.

  4. In the Service Agent field, select the Service Agent that is running the Printer Apps service.

    Cloud Print is not dependent on the CPA and can be installed as either a stand-alone app or in conjunction with the CPA.

  5. Select the Off-Network Cloud Printing option.
  6. Select which administrator credentials to use to install the ONCP app on the printer:
    1. Configure default credentials by going to Tools then Settings then General and adding credentials in the Control Panel Application section.
    2. Configure printer-specific credentials on the printer's Apps tab.
  7. Select Save.

Admin Console showing printer object's Apps tab.

Install using the CPA Manager

These are general steps for installing ONCP using the CPA Manager. If you need to configure a Service Agent to run the Printer Apps service or need to add printers to the Printers list, refer to CPA Manager.

Follow these steps:

  1. Go to the Service Agent that is running the Printer Apps service, and select the Printer Apps tab.

  2. Select printers from the Printers list.

    When you add multiple printers, they must all be from the same manufacturer.

  3. From the Actions dropdown menu, select Install Apps.

    Admin Console showing Service Agent's Printer Apps tab and expanded Actions menu.

  4. Select the Off Network Cloud Print option in the Install Apps modal.
  5. Select Save.

You can close the Updating settings modal. ONCP installation continues in the background.

The Status column for the printer shows whether installation succeeded.

Admin Console showing Install Apps modal.

Configure the IRS Service Agent

This section is required only if you are using the IRS Service Agent configuration. If you installed the ONCP app, mark this section as complete to continue.

If your device does not support the ONCP app, you can use the Service Agent as the IRS.

The IRS Service Agent is a designated device on the printer network that monitors the external gateway, immediately retrieves print jobs, and routes them to the correct printer. Follow these steps to turn on the IRS:

  1. Go to the Service Agent object in the tree structure.
  2. Select the Internal Routing tab.

  3. Select Enable Internal Routing Service.

    Admin Console showing Enable Internal Routing Service option.

  4. Select Save.
  5. On the device designated as the IRS Service Agent, use the Vasion icon in the system tray or the Start menu to refresh configurations.
  6. Open the Task Manager, and select the Details tab.
  7. Search for "printer" to locate the Agent services.
  8. Confirm that the following services are running:
    1. Agent services, which include VasionClient.exe, PrinterInstallerClient.exe, PrinterInstallerClientInterface.exe, and PrinterInstallerClientLauncher.exe.
    2. PrinterLogicServiceManager.exe.
    3. PrinterLogicServiceInternalRouter.exe.
    4. PrinterLogicServiceOffNetworkClient.exe.

Other active services on the Service Agent also appear.

Task Manager showing Service Client services running.

The folder structure creation for the new service takes a minute. Once complete, the service begins running and you can view it in Task Manager or similar management apps.

If the service does not start after a couple minutes, and doesn't create the folder structure, select Reauthorize on the General tab of the Service Agent object, then refresh the Agent on the Service Agent device.

The IRS Service Agent provides high availability and built-in redundancy at the root, folder, and printer levels. Configuring all levels is optional. The IRS Service Agent must be on the same network and able to reach assigned printers. In environments with printers on multiple networks, an IRS Service Agent needs to reach printers in each network.

In most environments, configure the assignment at the folder or printer level first before configuring at a higher level. If all printers use the same assignment, add it to the root level. Folders and printers inherit higher-level assignments, but lower-level ones take priority.

If a printer or folder has a root assignment and a folder or printer assignment, the service prioritizes the folder or printer assignment and uses the root assignment as a backup. The priority order appears in the folder's Services tab and on the printer's Off-Network tab.

Configure the settings based on your organization's needs.

As you add the IRS Service Agent at the root, folder, or printer levels, the option to add Vasion-hosted gateways might appear. This option is only for ONP configurations. ONCP automatically assigns the regional external gateway based on the region that hosts your instance.

Folder level

Do the following to add an IRS assignment at the folder level:

  1. Select the folder in the tree structure.
  2. Select the Services tab.
  3. Select the Add button.

  4. In the Add Service modal, select the IRS Service Agent.

    Admin Console showing folder's Services tab and internal routing Service Agent added.

  5. Select OK.
  6. Use the Test button in the Service Status column to confirm connectivity.

Lower-level folders and printers inherit the IRS assignment, including any assignments set at the root level or a higher-level folder.

Printer level

Do the following to add an IRS assignment at the printer level:

  1. Select the printer object in the tree structure.
  2. Select the Off-Network tab.
  3. Select the Add button.

  4. In the Add Service modal, select the IRS Service Agent.

    Admin Console showing printer objects Off-Network tab and internal routing Service Agent added.

  5. Select OK.
  6. Use the Test button in the Service Status column to confirm connectivity.

These steps set the IRS assignment for the printer object.

Root level

Do the following to add an IRS assignment at the root level:

  1. Select the company icon Organization icon. at the top of the tree structure.
  2. Select the Services tab.
  3. Select the Add button.

  4. In the Add Service modal, select the IRS Service Agent.

    Admin Console showing company's Services tab and internal routing Service Agent added.

  5. Select OK.
  6. Use the Test button in the Service Status column to confirm connectivity.

Lower-level folders and printers inherit the IRS assignment.

Install and Test

This section is for testing purposes. After successfully testing this feature, select the box to complete the coach and reveal additional resources.

To test this feature:

  1. Select a workstation on a different network than the destination printer.
  2. Install a printer configured for ONCP.
  3. After installing, print a job and select the printer as the destination.
  4. Go to the printer and confirm the job printed.
Already installed? Right-click the PrinterLogic Agent in the system tray and select Refresh Configurations to pick up any settings that were just configured.

This completes the Off-Network Cloud Print configuration. You have finished every step in this guide.

Refer to the following resources: