Virtual Appliance Installation

Last Updated: April 07, 2026

Installation Requirements

Minimum System Requirements

Resource usage may increase depending on configured features and user count. Use the recommendations below when creating your Virtual Appliance, but continue to monitor the CPU and RAM utilization and allocate additional resources as needed.

• Four 3.5-4.0 GHz processors. Add two 3.5 GHz processors for each additional 15,000 users.
• 16 GB RAM for up to 15,000 users.
  • Add 2 CPUs / 8 GB RAM for each additional 15,000 users.
  • Add a minimum of 2 CPUs and 4 GB RAM if using the Internal Service Client.
  • Add 2 CPUs and 4 GB RAM per 500 CPA / Simple Badge Release installations.
• 160 GB free hard disk space for the host disk.
• There should be 50 GB of free hard disk space on the persistent storage disk (add 4GB for every 100 printers).
• NT LAN Manager (NTLM) v2 must connect to the Virtual Appliance's appliance-storage shared folder.

DNS Configured

1. Identify a fully qualified domain name (FQDN) to use for the Virtual Appliance. (e.g., printerlogic.mycompany.com).
2. Create an A record in Domain Name System (DNS) (i.e., printerlogic.mycompany.com) that points to the IP Address of the Virtual Appliance.
3. Create a CNAME record in DNS (i.e., *.printerlogic.mycompany.com) that points to the A record above (i.e., printerlogic.mycompany.com).

SSL Certificates

Create the Secure Sockets Layer (SSL) certificate. The SSL certificate requires a signature from a public Certificate Authority (CA) or private CA trusted by the enterprise.

• The SubjectAlternativeName extension must list the two DNS entries above. For example, printerlogic.mycompany.com and *.printerlogic.mycompany.com.

The following features require a publicly trusted CA.

• IdP SCIM configurations
• Vasion mobile app
• Off-Network Print external gateways
• Application Update button (Support & Training About PrinterLogic)

You can spin up a Virtual Appliance without an SSL certificate, but functionality is limited, and many features will not work.

Vasion provides a downloadable tool to assist with formatting the certificates correctly. For more details refer to Virtual Appliance SSL Certificates.

Ports

The following ports must be opened for database access on the device managing your virtual machines.

1. TCP 3306: MySQL
2. TCP 80: HTTP
3. TCP 443: HTTPS
4. TCP 8000: Configuration Application Programming Interface (API)
5. TCP 8080: Configuration User Interface (UI)
6. TCP 445: Server Message Block (SMB)

Accessing Data Files

If you need to add or update a license file or certificate or access the log files, you will need to map a network drive to the Virtual Appliance folder share. Use a non-elevated command prompt similar to: net use V: \\<hostname>\appliance-storage <password> /user:Admin /p:yes.

If the password contains special characters you will need to place "quotes" around the password.

Make sure you use a non-elevated command prompt to map the drive. If you have Windows UAC enabled on your workstation, drives mapped from an elevated command prompt are not visible in Windows Explorer by default. You can find additional information in Microsoft documentation.

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Installation Topics