Control Panel Application (CPA)

Last Updated: March 17, 2026

The CPA is a separate app that you install on a multifunction printer (MFP) and appears on the device's control panel. After installation the end user sends their print jobs to the MFP or pull printer and releases them through the CPA at the physical device. The CPA requires the end user to authenticate before they can release the print jobs, which increases security and decreases the number of lost documents.

Additional features that require CPA installation include the following:

CPA Installation Requirements

You can install the CPA on an individual printer in the Admin Console by selecting the printer from the tree structure and accessing the Apps tab. You can also install the CPA on multiple printers at once by using the CPA Manager. The latest version, CPA 2.0, requires a Service Client.

Printer showing CPA Release and "Scan to Email" options.

Authentication Options

The CPA supports various authentication methods. Depending on the authentication options that you turn on, the CPA shows a login screen on the MFP's control panel or the CPA appears as an app on the device's control panel.

When using the CPA in conjunction with an identity provider (IdP), the CPA supports only badge and PIN authentication.

  • Username & Password
  • User ID & PIN
  • Badge Scan
  • Single Sign-On (SSO)

By default the login screen shows the Username and Password fields. You log in with your network credentials or the same credentials that you use to log in to your device.

Printer showing CPA and User option selected.

PIN authentication is another login feature and adds a new login option to the CPA. For more details refer to Print Release Methods.

Printer showing CPA and PIN option selected.

If you have access control with a badge, card, or dongle, you can use it to manage printing. The CPA shows a Scan Badge option, which is associated with the scanner that is connected to the MFP. The first time an end user scans their badge, they are prompted to enter their network credentials. After the badge is validated, the CPA shows options for releasing print jobs and other active CPA features. The CPA shows only the print jobs held by the authenticated user.

Printer showing CPA and Scan Badge option.

Most of the CPA 2.0 apps support SSO with an IdP. With this functionality, you can choose provider or listener mode.

In provider mode you can lock the printer so that a user must authenticate before they can access the printer's control panel.

In listener mode Virtual Appliance listens for when another app acting as the SSO provider authenticates a user and passes that user information to the CPA. The user can then select PrinterLogic on the CPA's control panel.

Printer's home screen showing PrinterLogic app.

CPA Support

  • Supported Manufacturers
  • Supported Languages
CPA Supported Manufacturers

Manufacturer

Authentication Methods

Multifunction Printers (MFPs)

Badge Readers

Features

Install & Uninstall Ports

Canon CPA 2.0

  • Badge.
  • Manual login (non-single sign-on (SSO)).
  • PIN.
  • SSO.
  • Generation 3 models (imageRunner Advance).
  • Latest DX models.
  • Elatec TWN4.**
  • rf IDEAS.*
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

TCP 8000 and 8443.

Epson CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • Elatec TWN4.**
  • rf IDEAS.**
  • Omnikey.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

TCP 443.

Fujifilm CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • Apeos.
  • ApeosPrint.
  • Revoria Press.
  • ApeosPro.
  • Fujifilm ICCR-B.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

TCP 58501.

Fuji Xerox CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • ApeosPort.
  • ApeosPort-V.
  • ApeosPort-VI.
  • ApeosPort-VII.
  • Fuji Xerox IC.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.

TCP 58501.

HP CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • FutureSmart 4 and 5 devices with a touch screen control panel that is at least 4.3 inches wide.
  • Elatec TWN4.**
  • rf IDEAS.**
  • HP Universal Proximity Card X3D03A.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

SOAP 7627.

Konica Minolta CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • Elatec TWN4.**
  • rf IDEAS.**
  • Omnikey.**
  • YSoft MFX.**
  • AU-205H.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

TCP 50003.

Kyocera CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • ECOSYS.
  • TASKalfa.
  • FS Series.
  • Elatec TWN4.**
  • rf IDEAS.**
  • Omnikey.**
  • A Card Authentication Kit (CAK) license.
  • Copy / Scan Tracking.
  • Secure Release Print.
  • Simplified Scanning.

TCP 8083, 9090, and 9091.

Lexmark CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • All devices that support eSF6.0 or later.
  • Elatec TWN4.**
  • rf IDEAS.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

TCP 443.

Ricoh CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • IM Series and MP series with a minimum of Smart Operating Panel 2.0 or later.
  • Elatec TWN3 and TWN4.**
  • rf IDEAS.**
  • HID Omnikey 5427 and 5428.**
  • Inepro.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

TCP 443 and 51443 (hybrid).

Sharp CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • Essential Series.
  • Advanced Series.
  • Pro Series.
  • Elatec TWN4.**
  • rf IDEAS.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

TCP 80, 443, 10080, and 10443.

Toshiba CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • Elatec TWN4.**
  • rf IDEAS.**
  • Omnikey.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

TCP 10443, 49629, and 49630.

Xerox CPA 2.0

  • Badge.
  • Manual login (non-SSO).
  • PIN.
  • SSO.
  • AltaLink family.
  • Versalink family.
  • Workcentre family.
  • Elatec TWN4.**
  • rf IDEAS.**
  • Copy / Scan Tracking.
  • QR Code Display.
  • Secure Release Print.
  • Simplified Scanning.

TCP 443.

*If you use a USB badge reader to release print jobs, some Canon models require you to turn on the Use MEAP Driver for USB Input Device option in the USB Settings section.

**You must configure badge readers as keystroke readers and include a carriage return value at the end.

The CPA can show text in the following languages. For more details refer to Virtual Appliance Supported Languages.

  • Dutch: 0413.
  • English: 0409.
  • French: 040C.
  • German: 0407.
  • Italian: 0410.
  • Japanese: 0411.
  • Polish: 0415.
  • Portuguese: 0416.
  • Simplified Chinese: 0404.
  • Spanish: 040A.
  • Swedish: 0409.
  • Thai: 041E.
  • Turkish: 041F.

Refer to CPA 2.0 for installation requirements and manufacturer instructions.