Release Notes 2026

Build 26.2.345 - Release Date: Sept. 10, 2026

New Features and Enhancements

• Multi-Badge Management: Allows a single user to have multiple badge IDs assigned and managed through SCIM, automatically reconciling badge arrays to add, retain, or remove assignments without manual intervention.
• Internet Printing Protocol (IPP) (macOS / Linux): Adds native IPP support to the macOS and Linux Agents, enabling driverless printer deployment without requiring manufacturer-specific drivers.
• Internet Printing Protocol (IPP) (Windows) & Protected Print (WPP): Adds IPP support for Windows Agents, enabling driverless printer deployment without requiring a manufacturer-specific driver. Also supports Windows Protected Print (WPP) mode, which restricts printing to IPP-class printers and is required for devices running in WPP-only environments.
• Windows ARM Support: The Windows Agent now runs natively on ARM-based Windows devices. IPP printers are fully supported on ARM; driver-based printing has limited coverage on ARM hardware.
• Scan to Home: Enables users to scan documents directly from an multifunction printer (MFP) to their personal Active Directory home directory using their own credentials, with user identity preserved in file metadata for access control and audit trail requirements.
• Searchable PDF: Automatically applies OCR to scanned documents at scan time, producing a PDF with an embedded text layer that supports full-text search, text selection, and copying with no post-processing required.
• Virtual Appliance Output: New advanced settings control how long the service retains print jobs before removal and how the system triggers cleanup of those eligible jobs.

For more details refer to What's New in Virtual Appliance.

Control Panel Application (CPA)

• Resolved an issue where CPA in Listener mode could not authenticate CAC / PIV users on Xerox devices because it searched the wrong user attribute. PI-85172
• Corrected an installation failure on Lexmark printers running firmware 250.x caused by a flash file decryption error. PI-80764
• Fixed the on-screen message shown when the CPA launches on certain printer models. PI-70055
• Extended Single Sign-On (SSO) user lookups to support additional user attributes, including EDIPI, for CAC / PIV authentication. PI-84887
• Resolved an issue where CPA on Ricoh devices cached CAC user credentials and reused them for sign-in after a device reboot, bypassing card authentication. PI-81302
• Corrected a behavior where a Canon installation failed with a connection error during login. PI-82186
• Fixed an issue where installing the CPA on Ricoh printers failed with an admin credential validation error. PI-79830

General

• Improved handling around printer names containing an ampersand (&). PI-83015 / PI-86751
• Resolved a printer installation prompt failure in Internet Explorer 11 when Active Scripting was disabled for the zone. PI-7887
• Corrected an issue on EMR servers that could unexpectedly clear a user's printer profile settings after logging in. PI-80295
• Corrected alignment of the Forgot Password text on the login page. PI-72050
• Fixed printer deployments to correctly detect and install IPP printers rather than only working when installed manually. PI-79154
• Fixed IPP printer installation so a failed install no longer falls back to an unsupported driver-based method, which caused stream errors. PI-78676
• Fixed unnecessary and sometimes incorrect printer update requests that could occur immediately after an IPP printer install. PI-78674
• Fixed a driver-type setting so switching a printer between IPP and standard driver mode now takes effect on the next client refresh. PI-79781
• Added support for installing and printing to IPP pull printers on Mac. PI-79463
• Removed a dependency on operating system print-backend binaries for IPP, LPD, and raw socket printing on Mac and Linux, since some operating systems disable or restrict them. PI-79675
• Prevented the Agent from starting multiple times when launched through Terminal Services. PI-76851
• Suppressed the identity provider sign-in pop-up for Service Agents running on shared systems such as jump boxes. PI-83578
• Improved the Printer Installer Client console to show the Vasion Client log location and provide quick access to it, alongside clearer logging for IPP job releases. PI-79614
• Fixed printer details being cut off by the side panel when a printer is shown on the map in the Self Service Portal. PI-80162
• Added the ability to enable DNS caching on the Virtual Appliance via an environment variable. PI-56526
• Fixed held IPP print jobs not appearing in the admin console on Ubuntu 26.04 after a required system utility was removed from the OS. PI-80240
• Fixed IPP virtual printer installation failing on Linux when a local network response was mistaken for a valid printer. PI-79934
• Fixed Mac pull print jobs being purged from the queue too early. PI-68253
• Fixed print jobs erroring when a printer name contained an asterisk or other invalid filename characters. PI-68067
• Fixed IPP printer updates failing due to a corrupted driver package download. PI-79314
• Fixed several IPP issues on Windows, including printers not installing with the correct protocol, and errors from IPP custom attributes. PI-79403
• Adjusted side rail icon coloring for selected items and centered the collapse button. PI-78473
• Fixed the side rail layout so a long display name no longer pushes the expand icon out of view. PI-72830
• Added the Site ID and External Gateway URL to the JSON output shown when generating a new API client ID and secret. PI-84537
• Updated Mac Canon driver profiles to properly enable Department ID and Secure Print options after printer installation. PI-67149
• Resolved an issue where Data Manager skipped deleting a printer if the root folder name matched a subfolder name. PI-69373
• Adjusted the printer map behavior so that renaming a printer no longer removes it from an assigned map. PI-73850
• Updated email delivery so notifications sent from the Virtual Appliance use the configured custom sender address instead of the default no-reply address. PI-69662
• Addressed an inconsistency in SNMP v3 reported printer values across multiple manufacturers. PI-75129
• Backend correction applied to prevent multiple Virtual Appliance instances from overwriting shared configuration secrets during simultaneous scale-up events. PI-74118
• Modified internal binary distribution infrastructure to serve static assets from static-cdn. PI-85588

Identities

• Corrected the User/Identity Management page to properly redirect to login when a session token expires. PI-63945
• Added the ability to remove badges from inactive users and corrected badge type handling for badges registered from the Admin Console. PI-78615
• The Login with LDAP page now displays the LDAP configuration name for clearer context during sign-in. PI-78799
• Simplified Output access so it now follows the same permission model as Print instead of requiring a separate temporary role. PI-75764
• Simplified badge registration by letting admins select a user from a dropdown instead of typing a username. PI-70158
• Added a dedicated CAC / PIV user lookup by UPN to support certificate-based authentication. PI-84555
• Resolved a critical issue preventing CAC / PIV authentication to the Admin Console on the heritage login experience. PI-79993
• Fixed a Single Sign-On (SSO) login issue affecting Unified Login. PI-72060
• Corrected the German translation of the IdP login button. PI-78419
• Fixed an issue preventing additional identity provider configurations from being created when Multiple IdP support was enabled. PI-69421
• Corrected the Records Report so web print jobs show the user's occupation under Job Title instead of the print job's title. PI-75601
• Admins can now select the default user for an identity. PI-66331
• Updated the login screen to reflect Microsoft's Entra branding, previously shown as Azure. PI-72048
• Fixed session timeout and logout redirects so query parameters in the original URL are preserved. PI-75070
• Fixed an issue where enabling an IdP connection did not update the Agent or Self-service Portal login options. PI-71260
• Fixed the User Details page for inactive users, which previously failed to load their information. PI-78928
• Fixed an issue where external users were not appearing in the Users page. PI-78911
• External users no longer show roles or badges cards on the User Information page, since those cannot be assigned to external accounts. PI-79308
• Fixed SharePoint Provider Connection setup so a Site URL is saved correctly when it does not begin with https://. PI-71316
• Improved handling of a cancelled OAuth flow during provider connection setup so users no longer see a raw error message. PI-71205
• Removed an unnecessary reload when selecting a group or user in a Provider Connection's permissions tab, improving load time and preventing pagination from resetting. PI-71320
• Updated the wording for removing non-storage app integrations from "Remove" to "Disable" in both the Admin and User Preferences integration views. PI-68100 / PI-68099
• Added a loading indicator to the Integrations view in User Preferences to reduce confusion while the list loads. PI-71311
• Standardized integration icons in Admin > Integrations and User Preferences > Integrations to always display in color. PI-71059
• Expanded the User Information panel to show additional supported user attributes. PI-74822
• Added badges to the User Information panel. PI-74845
• Added the ability to edit a user's badges directly from the User Details page. PI-76797
• Launched a new Roles and Permissions system in the Admin Console, including default Admin, Creator, and Collaborator roles and the ability to build custom roles from any combination of permissions. PI-75599
• Fixed the Active and Inactive user tab counts so they update immediately after deactivating or activating a user. PI-79410
• Removed the username column from the User Management list. PI-74816
• Added a separate Inactive tab to Admin > Users so inactive users can be found and reactivated. PI-74863
• Fixed a logout issue where signing out from the side rail redirected to a 404 page instead of back to login. PI-71819

Off-Network Print

• Resolved duplicate print jobs that could occur when a routing service instance came back online. PI-71864
• Fixed a thread pool exhaustion issue that could cause a service outage under heavy load. PI-73409
• Shortened the wait time before a print job is claimed by another routing service instance when the first-choice instance is unavailable. PI-69282
• Corrected IPP request handling so an incorrect Content-Length value passed through from encrypted print jobs no longer produced malformed requests. PI-79687
• Improved diagnostics for print job storage failures and hardened container startup handling to reduce recurring permission errors that could interrupt job storage. PI-77422
• Expanded job history logging in the routing service so failures such as communication or decryption errors are now visible in the Output Console. PI-79427
• Fixed a regression that broke ZPL printing through Off-Network Print. PI-79909
• Fixed missing headers that could prevent Off-Network IPP print jobs from completing. PI-79136
• Restored Off-Network printing for IPP jobs on ARM devices, which were not being routed correctly. PI-78658
• Corrected end-user attribution for Off-Network print jobs, which could report the wrong username for non-IPP jobs. PI-80361
• Fixed Off-Network print jobs failing with an error when sent through the IPP path. PI-79404
• Resolved Off-Network failover from the primary routing service to a Direct IP printer, which was not working. PI-81799
• Added optional support for decrypting Off-Network Print jobs encrypted with the RSA OAEP scheme, in addition to the existing PKCS1v15 scheme. PI-78581
• Fixed an issue where Off-Network Print failed to start when the release service and external gateway ran on separate Service Agents. PI-83420

PrinterLogic Output

• Corrected print scaling and duplex handling for certain legal-size and standard-size forms by fixing the document pre-conversion path. PI-80189 / PI-80356
• Added support for printing multiple copies of a ZPL print job. PI-71474
• Fixed an issue where held print jobs were not visible on the release portal for non-LDAP users. PI-79135
• Resolved an issue where completed batch jobs and files were not cleaned up, allowing storage to grow unchecked over time. PI-76328
• Added the ability to cancel a job directly from the Batch page. PI-67877
• Resolved a regression that caused duplicate print jobs. PI-74119
• Added support for prepending PJL to documents without requiring Mako conversion. PI-78610
• Improved performance by eliminating redundant document parsing and pre-converting batch jobs before they close. PI-78516 / PI-78517
• Added the ability to name a batch at creation, and to display and search batches by name. PI-72854 / PI-72858
• Added an API endpoint for checking print job status, matching the functionality already available for jobs sent through API Cloud Link. PI-79829
• Switched job status reporting to HTTP to improve reliability in network environments that block gRPC traffic. PI-73078
• Added a kiosk mode view for the Output Console, optimized for portrait-oriented, in-store devices. PI-74033
• The Output Console now remembers column sort order and arrangement when switching between tabs. PI-74037
• Corrected French translations in the side rail and Batch Jobs tab. PI-74408
• Improved job handling during service shutdown by draining in-progress jobs instead of dropping them abruptly. PI-75374
• Reduced database lock errors by enabling write-ahead logging. PI-76798
• Improved job history logging so errors are surfaced more clearly when a job fails. PI-79433
• Job history entries now include the name of the rule that affected a job and the printer type a job was destined for. PI-78685 / PI-77903
• Job history now records routing events, such as when a job is sent to Off-Network Print or receives confirmed delivery. PI-77910
• Job cleanup and purging settings can now be configured from the admin console instead of requiring a configuration file change. PI-79451
• Improved job status reliability when the service cannot immediately confirm a job with the print queue. PI-79155
• Fixed an untranslated error message shown on a rule trigger when a user lacks permission to view the referenced workflow or printer. PI-84025
• Renamed "Rules and Routing" to "Output Rules" throughout the product. PI-80129
• Updated Mako to a newer version so PJL attributes can be appended to PDFs sent. PI-77981
• Corrected inconsistent capitalization in job history logs, particularly for URLs. PI-78421
• Fixed SNMP monitoring reporting printer status in an invalid console message format. PI-74512
• Fixed an error that prevented the Output Console's Jobs page from loading for instances with a large number of printers. PI-82487
• Fixed the Print button hanging indefinitely when a Console tab was opened via middle-click. PI-84945
• Fixed the Release button becoming stuck in a loading state after retrying or redirecting a batch. PI-78154
• Fixed the Print Jobs list failing to load until switching tabs. PI-72003
• Improved the Printers tab to clearly indicate the destination printer for redirect rules. PI-71350
• Fixed an issue where deleting a redirect from the Output Console did not correctly select the underlying rule. PI-71351
• Fixed the header checkbox on the Batches page so it can deselect all items, not just select them. PI-72771
• Restored the sort arrows on the Printers tab of the Output Console. PI-74078
• Restored the job UUID tooltip in the Output Console. PI-72765
• Renamed the "Retry" option to "Reprint" for completed jobs. PI-63273
• Job history redirect messages now include the destination printer name. PI-79009
• Added the ability to shift-select multiple jobs in the Output Console. PI-71674
• Added a right-click context menu to the Output Console. PI-71213
• The Output Console now switches to icon-only buttons when screen space is limited. PI-74474
• Job history now records which service instance performed each update and why. PI-72231

Reports

• Fixed job size reporting for IPP jobs sent through Off-Network Cloud Print. PI-79558
• Corrected the copy count reported for non-IPP print jobs on ARM devices, which previously undercounted multi-copy jobs. PI-80363
• Fixed HP printers using SNMPv3 with certain security context settings failing to return SNMP data. PI-75063
• Fixed SNMP community set and get value failures on the Service Agent for SNMP v1 and v2. PI-64864
• Corrected job reporting for held jobs released via ONP with Direct IP Primary priority, which had logged the wrong printer name and job type. PI-68140

Secure Release Print

• Hardened delegate lookups in Delegated Release to prevent the service from crashing and dropping jobs from the queue. PI-80264
• Fixed a defect where mixing Pull Print and Secure Release Print jobs in the same hold queue could cause jobs to print out of order or get stuck. PI-77719
• Fixed IPP Pull Printing, which was not releasing jobs correctly. PI-79302
• Fixed IPP printers not respecting the global secure release setting. PI-79851
• Added IPP information to the pull print release command so jobs release correctly to IPP printers. PI-79928
• Improved reliability of secure release job ordering on Mac so jobs release in the order they were submitted. PI-76125

Security

• Corrected the browser extension's local communication channel to verify a request comes from a valid, signed-in session before returning sensitive information. PI-82471
• Restricted access to the Agent's local named pipes used for internal communication. PI-80046
• Added a configuration option to relax the Agent's default FIPS TLS handling, for compatibility with network inspection tools such as Zscaler and Palo Alto. PI-81129
• Applied routine third-party dependency and container base image updates across backend services and platform infrastructure, to remediate vulnerabilities identified by automated security scanning.
• Applied routine third-party dependency updates to remediate vulnerabilities identified by automated security scanning.

2.3.37

Sept. 4, 2026

Bug Fixes & Improvements:

• Includes various bug fixes and stability improvements throughout the app.

2.3.36

June 15, 2026

Bug Fixes & Improvements:

• Includes various bug fixes and stability improvements throughout the app.

2.3.35 Hotfix

May 13, 2026

Bug Fixes & Improvements:

• Now, when you crop the first page of a scanned document, the crop will save. PI-79542
• SSO login button will now be present on successful IdP discovery. PI-79672

2.3.35

May 11, 2026

Bug Fixes & Improvements:

• Now, when returning from IdP selection, loading times are improved. PI-77759
• Installation on phones without a camera is now possible. PI-76156
• To streamline scanning, multi-page is now the only mode. PI-77048
• Now, when scanning, loading times are reasonable. PI-75772

2.3.34

April 28, 2026

Bug Fixes & Improvements:

• Jobs now properly deregister from the service after release via app, QR code, or workstation, and no longer leave orphaned files. PI-78293 / PI-76898 / PI-76895
• The app now correctly enforces admin-configured restrictions. Jobs are blocked from releasing when Mobile App Release is disabled, and the QR icon no longer appears when Mobile QR Code Release is disabled. PI-76971 / PI-76972
• OSRP now handles mid-print disconnections and printer errors gracefully, correctly routes jobs to the next available client when one goes down, and uses the correct timeout values. PI-76897 / PI-76900 / PI-76899
• Improvements to the printer list. PI-75923 / PI-75921 / PI-76158 / PI-76891
• V2 login types (LDAP, SAML, OIDC) now correctly deploy Users/Groups-assigned printers. PI-77005
• The camera no longer throws a "Capture failed" toast on quick tap, export options now load correctly, only supported scan destinations appear in the export menu, and the grid view no longer shows ghost thumbnails or a stale "Deselect All" toggle after all pages are deleted. PI-78150 / PI-76893 / PI-74500 / PI-73081 / PI-75333
• Now, dynamically calculates DPI for pwg-raster jobs, and print job records now correctly reflect duplex selection and actual page size. PI-75400 / PI-75141

2.3.33 Hotfix

Feb. 20, 2026

Bug Fixes & Improvements:

• Resolved an issue where the app’s login expiration checks were too aggressive, occasionally signing users out during printer deployment checks.
• Security improvements around mobile app logging. PI-75311
• Enhancements to enforce Mobile App and Mobile QR Code Release restrictions.

2.3.33 Hotfix

Feb. 11, 2026

• Bug Fixes & Improvements: Fixed an error when pull printing with Delegated Release. PI-71991 / PI-73626

2.3.49

Aug. 19, 2026

Bug Fixes & Improvements:

• Apple Notes now render correctly in the Print Preview.

2.3.48

June 11, 2026

New Features:

• Remove Safety Borders: Print Preview now includes a "Remove Safety Borders" option that renders print jobs using the full page area, disregarding bleed margins.
• Active app usage now extends a user's authenticated session by the configured session duration (default: 7 days), resetting the expiration window on each use.

Session duration implementation is included in this mobile release, but is being implemented into PrinterLogic currently. This functionality is expected to be available soon.

2.3.47

May 27, 2026

Bug Fixes & Improvements:

• Now, when printing with an expired authentication token, users are redirected to the login screen. PI-79283

2.3.46

May 14, 2026

Bug Fixes & Improvements:

• Long-pressing a document's link in a browser now lets users share it directly to PrinterLogic for printing, without needing to open the document in a new tab first.

2.3.45

May 11, 2026

Bug Fixes & Improvements:

• To streamline scanning, multi-page is now the only mode. PI-77048

2.3.44

April 28, 2026

Bug Fixes & Improvements:

• The print preview correctly renders 600 DPI PWG-Raster documents. PI-76846
• Small documents also now correctly scale up to fill the selected paper size when the Scale option is chosen. PI-76923
• Grayscale-8 PWG print requests are now handled correctly, and documents sent from the Files app or a web browser to compatible printers no longer result in a printer error. PI-76757
• App stability improvements. PI-77002 / PI-77001
• Users now stay logged in with more consistency. PI-76986

2.3.43

March 13, 2026

Bug Fixes & Improvements:

• Resolved an issue where Shared iPad mode could trigger a false positive in jailbreak detection, preventing app launch.
• Expanded PWG-Raster conversion support to improve compatibility with a broader range of printers.

2.3.42

March 5, 2026

Bug Fixes & Improvements:

• Print Preview enhancements to support duplex printing. Users can now choose whether to scale or crop documents to their selected page size.
• Fixed an issue where HP printers would print in black and white despite color being selected.
• Improved validation to better detect unsupported file types before printing.
• Security enhancements and performance improvements across the app.

2.3.40

Jan. 5, 2026

• Dark Mode: Added support for dark mode to provide a more comfortable viewing experience.
• Photos printed from third party apps through the PrinterLogic mobile app now allow for multiple print sizes. PI-72238
• Documents now maintain formatting when sent to the PrinterLogic mobile app through both the print function and the share function. PI-68165
• Print jobs will be successfully held when the Direct Secure Release per printer Secure Release setting is set to Yes (Always). PI-67867