Release Notes 2021

New Features and Enhancements

• Off-Network Print (ONP) is now available for use as part of our Advanced Security bundle. For more details refer to Off-Network Printing.
• Support for Epic is now available via Configure Epic.

Fixes

• SNMP correctly handles the passwords with "&". PI-31267
• CPA v2 correctly displays held print jobs. PI-26070
• CPA v2 badge registration saves users with the correct domain. PI-31436
• Installing Lexmark CPAv2 with single sign-on (SSO) disabled does not impact other device settings. PI-31017
• The Admin Console correctly handles removing printer objects. PI-30342
• The correct authentication methods show in the Self-service Portal and CPA v1. PI-31435
• Add IdP Groups / Users functions correctly with portal security. PI-29554
• Ricoh CPA v2 with single sign-on (SSO) enabled correctly releases held print jobs. PI-27475
• macOS jobs print correctly, and don't show as automatically held, when printing to Xerox and Canon devices. PI-29074
• Email Printing authenticates correctly with Office 365 using OAuth 2.0 and releases print jobs. PI-30519
• Chromebooks print all copies to Brother printers. PI-30230
• LDAP end-users can successfully self-register badges in the Self-service Portal. PI-30949
• Columns display correctly on Lexmark CPA v2 devices using French. PI-31011
• The Print Job Records report displays the user's current time zone / correct time zone. PI-24446
• The Self-service Portal loads correctly when using Internet Explorer 11. PI-31743
• Regenerating the Service Client certificate no longer impacts the Certificate Authority (CA) certificate. PI-31974
• The CPA and Mobile App display the correct timestamp for Pull Print jobs. PI-31092
• Improvements to iOS processes so it correctly displays held print jobs and only releases them to the correct printers. PI-29214 / PI-30763
• Resolved an issue with admins being unable to edit or unregister badges using the Badge Management tab. PI-32996
• Badges with starting values of "0" correctly update from Active Directory. PI-31844
• Xerox CPA v1 correctly displays authentication options in the Admin Console. PI-32551
• Azure IdP users can successfully authenticate to the Admin Console. PI-32765
• Resolved an issue with SNMP memory issues. PI-29501
• The Self-service Portal opens correctly on iPads using Safari. PI-31896
• The Print Job Records report displays Active Directory department information correctly. PI-31177
• The Self-service Portal accurately displays the tree structure. PI-29888
• The issue causing badge authentication to not work with Xerox CPA v1 has been resolved. PI-32746
• The issue causing data to not be written in the log files with NFS storage attached has been resolved. PI-32348
• The issue causing the SNMP service to return an error 500 has been resolved. PI-30964
• The issue causing the Ricoh CPA v2 to not work in the Virtual Appliance with self-signed certificates has been resolved. PI-31091
• The issue causing QR Codes to not show on the prior Virtual Appliance release has been resolved. PI-30762
• The issue causing the Ricoh CPA v2 to not working with the Virtual Appliance has been resolved. PI-30676
• The issue causing the CPA to display the incorrect time of the held job has been resolved. PI-28823
• The issue when using macOS 11.6 with the Chrome browser set as default but open in the Safari browser has been resolved. PI-30761

New Features and Enhancements

• IdP support for PingFederate.

Fixes

• Improvements to CPA v2 to display special characters correctly.
• Canon Generic UFR II drivers function correctly when used for pull printers.
• Resolved an issue with Simple Badge Release not allowing you to select a device.
• Pull Print respects the enable setting.
• Improvement to Client refresh on macOS devices using Secure Release Print.
• Improvements to the Printer Apps service fixes login issues and service crashes due to Secure Sockets Layer (SSL) certificate errors.
• New drivers can be uploaded on Linux Ubuntu devices.
• IdP user connections to the Client work as expected and do not remove installed printers.
• Users logging in with Entra ID (Azure AD) no longer get a 502 error.
• The Client functions correctly on macOS 11.5.x.
• The Service Client Printer Apps service respects proxy overrides.
• The user loop occurring during an LDAP Sync has been resolved.
• User CPA v2 login and badge self-registration works correctly and does not require a manual trigger of LDAP Sync.
• The issue causing some settings for CPA version 1.0 to not display has been resolved.
• The issue when updating your Virtual Appliance of being shown that your Virtual Appliance is updating to the current build even if the API call fails has been resolved. An error now will be displayed specifying the failure if it occurs.
• The issue causing the Virtual Appliance to be unable to upgrade using a .gpg file has been resolved.
• The issue when migrating to the Virtual Appliance from Web Stack of the proper format (backslashes) not being migrated for badge management, portal security, admin security, printer deployments, and print job records has been resolved.
• The issue when updating your Virtual Appliance not showing that the update is in progress, but only showing "Update Available" instead, has been resolved.
• The issue when using a Chromebook, and printing multiple copies to a Brother printer, only one copy printed has been resolved.
• The issue causing logging to stop resulting in log files not being updated has been resolved.
• The issue when using OAuth 2.0 for authentication with Office365, causing Email Printing to fail resulting in print job to never leave the email inbox has been resolved.
• The issue of non-domain users showing in the Workstations Report with a domain listed has been resolved.

New Features and Enhancements

• Client support of Edge Chromium for Windows Client v25.0.0.481+.
• Release the PrinterLogic Mobile App for iOS and Android devices. (See iOS / Android App tabs for version release notes.)
• Secure Release Print supports Offline Secure Release Print. This feature allows users to release a print job from a virtual pull print queue even after they have shut down, placed the computer in sleep mode (low power), hibernate mode (no power), or after logging out of a virtual session. For more details refer to Offline Secure Release Print (OSRP).

Fixes

• The Email Printing log correctly displays the file size of attachments.
• Released an improvement to the Service Client and Printer Apps service that resolved service crashes and CPA v2 issues.
• Email Printing jobs update the Release Portal status to "Released" after sending the print job.
• Resolved a timeout conflict on Ricoh IM devices with CPA v2 installed and single sign-on (SSO) enabled.
• Resolved an Off-Network Print 502 Bad Gateway error message EMEA customers were experiencing.
• The General Settings tab correctly saves setting changes.
• The Print Job Records report correctly displays returned page counts.
• Resolved an issue with creating local (PrinterLogic) accounts in the Admin Console.
• SNMP data reports correctly for multiple print queues for the same printer.
• Chromebooks correctly print out multiple pages to Brother printers.
• Entra ID (Azure AD) username and PIN logins authenticate as expected.
• Resolved an issue with creating the root Admin Console user in a newly created instance.
• Pull Print correctly handles files with special characters in the file name.

New Features and Enhancements

• ELATEC TCP3 devices support the 3.0.2 firmware update for Simple Badge Release.

Fixes

• Improvements to the Admin Console tree structure to display all items in smaller browser windows.
• Resolved an issue with the SCIM token generator.
• Pull Print supports the Polish language and special characters.
• Search bar text entries display correctly when using the Self-service Portal in Internet Explorer 11.
• While using a Chromebook, the inability to delete queued print jobs has been resolved.
• Improvements for Chromebooks resolving issues with deleting queued print jobs and printing to Xerox Altalink and Sharp devices.
• Issues with the size of attachments not being accurate when viewed in the log when using Email Printing has been resolved.
• Custom Fields display as their own line item in the Self-service Portal, rather than appending to the Location field.

New Features and Enhancements

• Updates to the Admin Console and Self-service Portal user interface.

Fixes

• ChromeOS print jobs to Lexmark devices update their status correctly after printing.
• Uploading drivers on Linux devices no longer gives a false error message.
• HP CPA v2 no longer freezes the printer if on the devices latest firmware version.
• Fixed network collision between Virtual Appliance internal docker network and customer network if IP ranges overlapped.

Fixes

• The Identity Sync service restarts if an error occurs during the sync process.
• Pull Print correctly reports the destination printer the job was released to from macOS devices.
• SNMP pulls data more consistently on Xerox devices.
• Alert emails send correctly to users provisioned over through Entra ID (Azure AD).
• Time zones set in the instance don't revert back to Pacific / Niue time.
• Encryption keys used to create the Virtual Appliance instance during an install have been updated.
• Held jobs release correctly with Simple Badge Release.

Fixes

• Lexmark CPA v2 uninstalls correctly.
• HP CPA v2 successfully installs Copy / Scan Tracking.

Fixes

• The Service Client on the Virtual Appliance will now restart as expected after an update.
• Additional support for HP Proximity Reader (CZ208A and X3D03A)

Release Content

• Initial general available release