Host Upgrade Path

Last Updated: June 25, 2026

The Virtual Appliance contains two layers: the Application and the Host. The Application layer includes an update feature from within the Admin Console, but the Host requires acquiring a new file manually. Here we guide you through obtaining the necessary files and the steps to upgrade your Virtual Appliance Host version. The Host update also replaces the Application layer with the latest Application build available when the Host was released.

Virtual Appliance Host and Application files are no longer available on the Product Guide site. To obtain these files please create a support ticket with our team and include Latest Host / Application Files Request in the subject field, and your current Host and Application versions (Support & Training then About PrinterLogic), and the hypervisor file type (OVA, VMDK, VHD, QCOW2) in the description.

Virtual Appliance Host Location

The upgrade path depends on where you host your Virtual Appliance. Use the appropriate Host location below to get started.

AWS

Your Vasion representative must share the new AMI. Currently, it is not available as a Public AMI. Your Vasion representative will need your AWS Account Number, usually located in the dropdown next to your username in the upper right.

Azure

The latest Virtual Appliance Host version is available in the Azure Marketplace.

Hypervisor

Vasion provides four file types for hypervisors: OVA, VMDK, VHD, and QCOW2. The upgrade steps are generally similar, but your current Host version may require an incremental upgrade before moving to the latest version.

Locate your Host build version in the Admin Console (Support & Training then About PrinterLogic).

Incremental Upgrade Path

Refer to Host Upgrade for steps.

  • Customers on Host build 1.0.757 or older, please contact our support ticket to upgrade to the latest version.
  • Customers on Host build 22.0.818-22.0.913 must complete an incremental upgrade to 22.0.933 before upgrading further.
  • Customers on Host build 22.0.933-25.1.102 must complete an incremental upgrade to 25.1.116 before upgrading further.
  • Customers on 25.1.116 and later can upgrade to the most recent Host release.

Please note that Vasion deprecated the internal Service Agent in Host build v25.2.169. The last Host version to support the internal Service Agent was v25.1.116. Before upgrading from v25.1.116 or earlier, review and migrate any services running on the internal Service Agent to an external Service Agent. For more details refer to Service Agents.