New Install: Hyper-V

Last Updated: April 07, 2026

This topic provides the requirements and steps to create your Virtual Appliance using a VHD file. While the steps are specific to Hyper-V, they provide a guideline for similar hypervisors.

Requirements

Virtual Appliance Host and Application files are no longer available on the Admin Guide site. To obtain these files please create a support ticket with our team and include:
- Latest Host / Application Files Request in the subject field.
- Your current Host and Application versions (Support & Training About PrinterLogic) in the description.
- Hypervisor file type (OVA, VMDK, VHD, QCOW2) in the description.
Review the Minimum System Requirements for environmental specifics and version compatibility.
Access to your hypervisor web management interface / console.

Create Virtual Appliance

1. Create Virtual Machine

Open up your Hyper V Manager console.
Right-click on the desired server, hover the pointer over New, then select Virtual Machine.
In the New Virtual Machine Wizard modal, select Next, specify the Name, then select Next.
For Specify Generation, select Generation 1, then select Next.
For Assign Memory, adjust the memory to at least the required minimum (16 GB), then select Next. See Minimum System Requirements and adjust as needed for your environment.
For Configure Networking, select the desired virtual switch, then select Next.
For Connect Virtual Hard Disk, select Use an existing virtual hard disk, browse to and select the downloaded VHD file.
Select Next, then select Finish at the bottom of the summary screen.

2. Adjust Virtual Machine Settings

Select the virtual machine, then select Settings in the right-side Actions panel.
Select Add Hardware on the left-side panel.
In the Add Hardware modal:
1. Select IDE Controller 0, then select Add.
2. Select Hard Drive, then select Add.
3. In the Media section, select the New button, then select Next.
4. For the Disk Format, leave VHDX as default and select Next.
5. Choose the appropriate disk type for your environment, then select Next.
6. Name the disk, adjust the location if needed, then select Next.
7. For Configure Disk, adjust the Hard disk space to at least the 50 GB minimum, then select Next.
8. Review the Summary page information, the select Finish.
After the Add Hardware modal finishes, select your virtual machine, then select Processor.
Adjust the number of virtual processors to at least the four 3.5-4.0 GHz processors. See Minimum System Requirements and adjust as needed for your environment.
Select Apply, then select OK.
In the virtual machine's Action panel, select Start.

3. Configure Network Settings

Once the virtual machine spins up, use the web console to configure the network settings.

For environments using a fully qualified domain name (FQDN) when accessing the Virtual Appliance. Configure the FQDN in your Domain Name System (DNS) and assign it the IP Address shown in the web console. The licensed URL in the license file provided by Vasion must match the chosen FQDN.

The Virtual Appliance starts as a Dynamic Host Configuration Protocol (DHCP) client. You can leave the DHCP default and configure TCP / IP settings via DHCP Reservations. Alternatively, use the steps below to configure a static IP Address and adjust the private IP Address Range the Virtual Appliance uses for internal services to avoid conflict with existing subnets.

In the hypervisor, open the web console to access the Virtual Appliance Linux terminal interface.
Log in to the terminal using the network credentials supplied in the terminal banner.
Enter "Y" to change the network settings.
Enter "Y" to change the network mode.
Enter the TCP / IP settings.

The image below is just an example. Ensure you use the settings specific to your network.
If the existing address pool does not conflict with any subnets in the environment, enter “N”. Otherwise, enter “Y” to set a different address range.
Configure the address range. If you need to adjust IP addresses, be sure to read and understand the network range options you are presented with. Any range used must have a netmask < 20.
Press any key to exit.
Copy the IP address located at the top of the terminal interface in the To continue with this configuration please visit field.

4. Launch the Virtual Appliance Wizard

The steps below are for creating new Virtual Appliance instances. If you are upgrading from an older host build, reference Host Upgrade.

In your preferred, supported browser, paste or enter the Virtual Appliance IP Address including port 8080. Example: 192.168.10.20:8080
Once the setup wizard displays, select Let's Do This.
Select the Storage Type drop-down and select VM-Attached Virtual Disk.
Select Format Attached Storage. When the attached disk is ready, select Continue.
Select Start a New Instance.
On the General Settings tab:
1. Add the domain name.
2. Enter a Shared Storage Password.
  
  Passwords can contain any alphanumeric character (a-z, A-Z, 0-9), the following special characters (%^()_-+={}[]<>,.;), and up to 128 characters.
3. Upload your license file.
4. Upload your SSL certificate and key.
Document and save the Shared Storage Password. It is only available during the web portion of the new Host configuration steps.
Select Continue when finished.
On the Setup Database tab:
1. Select the Database Type. The internal database displays by default.
2. Enter a Password.
  
  Passwords can contain any alphanumeric character (a-z, A-Z, 0-9), the following special characters (%^()_-+={}[]<>,.;), and up to 128 characters.
Select Continue, then select Finish Setup.

Please do not refresh the page during the installation procedure.
A new "Thank You" browser window will open when the installation is complete. This window can be closed as needed.

5. Initial Access & Root Account

After the installation completes, the Admin Console opens automatically in the browser. A root account user must be created to access the instance.

When the Admin Console login screen displays, enter the desired credentials for the root account.
Once logged in, review and accept the License Agreement.
At this point the instance creation and initial access are complete, and you are ready to set up printers, folders, and other features.