Release Notes 2021
Last Updated: December 09, 2025
- SaaS
- Client
- Android App
- iOS App
Released Week Ending in December 25th, 2021
Fixes
- Resolved an issue with admins being unable to edit or unregister badges using the Badge Management tab. PI-32996
- Badges with starting values of "0" correctly update from Active Directory. PI-31844
- Xerox CPA v1 correctly displays authentication options in the Admin Console. PI-32551
- Azure IdP users can successfully authenticate to the Admin Console. PI-32765
- Resolved an issue with SNMP memory issues. PI-29501
- The Self-service Portal opens correctly on iPads using Safari. PI-31896
- The Print Job Records report displays Active Directory department information correctly. PI-31177
- The Self-service Portal accurately displays the tree structure. PI-29888
Released Week Ending in November 27th, 2021
Fixes
- The Self-service Portal loads correctly when using Internet Explorer 11. PI-31743
- Regenerating the Service Client certificate no longer impacts the Certificate Authority (CA) certificate. PI-31974
- The CPA and Mobile App display the correct timestamp for Pull Print jobs. PI-31092
- Improvements to iOS processes so it correctly displays held print jobs and only releases them to the correct printers. PI-29214 / PI-30763
Released Week Ending in November 13th, 2021
New Features and Enhancements
- Off-Network Print (ONP) is now available for use as part of our Advanced Security bundle. For more details refer to Off-Network Printing.
- Support for Epic is now available via Configure Epic.
Fixes
- SNMP correctly handles the passwords with "&". PI-31267
- CPA v2 correctly displays held print jobs. PI-26070
- CPA v2 badge registration saves users with the correct domain. PI-31436
- Installing Lexmark CPAv2 with single sign-on (SSO) disabled does not impact other device settings. PI-31017
- Windows Client version 25.0.0.506 correctly updates without giving an error. PI-31021
- The Admin Console correctly handles removing printer objects. PI-30342
- The correct authentication methods show in the Self-service Portal and CPA v1. PI-31435
- Add IdP Groups / Users functions correctly with portal security. PI-29554
- Ricoh CPA v2 with single sign-on (SSO) enabled correctly releases held print jobs. PI-27475
- macOS jobs print correctly, and don't show as automatically held, when printing to Xerox and Canon devices. PI-29074
- Email Printing authenticates correctly with Office 365 using OAuth 2.0 and releases print jobs. PI-30519
- Chromebooks print all copies to Brother printers. PI-30230
- LDAP end-users can successfully self-register badges in the Self-service Portal. PI-30949
- Columns display correctly on Lexmark CPA v2 devices using French. PI-31011
- The Print Job Records report displays the user's current time zone / correct time zone. PI-24446
Released Week Ending in October 16th, 2021
Fixes
- Users logging in with Entra ID (Azure AD) no longer get a 502 error.
- The Client functions correctly on macOS 11.5.x.
- The Service Client Printer Apps service respects proxy overrides.
- The user loop occurring during an LDAP Sync has been resolved.
- User CPA v2 login and badge self-registration works correctly and does not require a manual trigger of LDAP Sync.
Released Week Ending in October 2nd, 2021
Fixes
- Improvements to the Printer Apps service fixes login issues and service crashes due to Secure Sockets Layer (SSL) certificate errors.
- New drivers can be uploaded on Linux Ubuntu devices.
- IdP user connections to the Client work as expected and do not remove installed printers.
Released Week Ending in September 18th, 2021
New Features and Enhancements
- IdP support for PingFederate.
Fixes
- Improvements to CPA v2 to display special characters correctly.
- Canon Generic UFR II drivers function correctly when used for pull printers.
- Resolved an issue with Simple Badge Release not allowing you to select a device.
- Pull Print respects the enable setting.
- Improvement to Client refresh on macOS devices using Secure Release Print.
Released Week Ending in August 7th, 2021
New Features and Enhancements
- Client support of Edge Chromium for Windows Client v25.0.0.481+. For more details refer to Requirements & Supported Environments.
- Release the PrinterLogic Mobile App for iOS and Android devices. (See iOS / Android App tabs for version release notes.)
- Secure Release Print supports Offline Secure Release Print. This feature allows users to release a print job from a virtual pull print queue even after they have shut down, placed the computer in sleep mode (low power), hibernate mode (no power), or after logging out of a virtual session. For more details refer to Offline Secure Release Print (OSRP).
Fixes
- Resolved an issue with creating the root Admin Console user in a newly created instance.
- Pull Print correctly handles files with special characters in the file name.
Released Week Ending in July 26th, 2021
Fixes
- The General Settings tab correctly saves setting changes.
- The Print Job Records report correctly displays returned page counts.
- Resolved an issue with creating local (PrinterLogic) accounts in the Admin Console.
- SNMP data reports correctly for multiple print queues for the same printer.
- Chromebooks correctly print out multiple pages to Brother printers.
- Entra ID (Azure AD) username and PIN logins authenticate as expected.
Released Week Ending in June 12th, 2021
Fixes
- Resolved a timeout conflict on Ricoh IM devices with CPA v2 installed and single sign-on (SSO) enabled.
- Resolved an Off-Network Print 502 Bad Gateway error message EMEA customers were experiencing.
Released Week Ending in May 22nd, 2021
Fixes
- Released an improvement to the Service Client and Printer Apps service that resolved service crashes and CPA v2 issues.
- Email Printing jobs update the Release Portal status to "Released" after sending the print job.
Released Week Ending in May 1st, 2021
New Features and Enhancements
- ELATEC TCP3 devices support the 3.0.2 firmware update for Simple Badge Release.
Fixes
- Search bar text entries display correctly when using the Self-service Portal in Internet Explorer 11.
- Improvements to the Admin Console tree structure to display all items in smaller browser windows.
- Resolved an issue with the SCIM token generator.
- Pull Print supports the Polish language and special characters.
Released Week Ending in April 10th, 2021
Fixes
- Improvements for Chromebooks resolving issues with deleting queued print jobs and printing to Xerox Altalink and Sharp devices.
- The Email Printing log correctly displays the file size of attachments.
- Custom Fields display as their own line item in the Self-service Portal, rather than appending to the Location field.
Released Week Ending in March 27th, 2021
New Features and Enhancements
- Updates to the Admin Console and Self-service Portal user interface.
- Konica Minolta CPA v2 now supports single sign-on (SSO) Listener mode.
Fixes
- ChromeOS print jobs to Lexmark devices update their status correctly after printing.
- Uploading drivers on Linux devices no longer gives a false error message.
- HP CPA v2 no longer freezes the printer if on the devices latest firmware version.
Released Week Ending in February 13th, 2021
Fixes
- The Identity Sync service restarts if an error occurs during the sync process.
- Pull Print correctly reports the destination printer the job was released to from macOS devices.
- SNMP pulls data more consistently on Xerox devices.
- Alert emails send correctly to users provisioned over through Entra ID (Azure AD).
Released Week Ending in January 23rd, 2021
Fixes
- Time zones set in the instance don't revert back to Pacific / Niue time.
- Lexmark CPA v2 installs correctly.
- HP CPA v2 successfully installs Copy / Scan Tracking.
Released Week Ending in January 9th, 2021
New Features and Enhancements
- Additional support for HP Proximity Reader (CZ208A and X3D03A)
Windows
Build 25.0.0.540
- Portal pages load correctly on Internet Explorer 11. PI-31743
- Resolves a Client update issue. PI-31021
- Improvement to the communication between the Client and registry. PI-30213
MacOS
Build 25.1.0.543
- This Client version supports Monterey. PI-31745 / PI-29965
- The Client interface launches correctly when installing a printer or refreshing the Client. PI-31524
- Improvement to correctly find the cffi. PI-31411
- macOS v 11.6 respects the default browser setting of the device. PI-30761
- Xerox and Canon Secure Release Print jobs release correctly. PI-29074
Build 25.1.0.516
- Improved IdP login and Client communication. PI-27909 Active Directory
- The machine name for devices without an Active Directory configuration or FQDN display correctly in reports. PI-29755
ChromeOS
Build 2.5.724
- The ChromeOS Client respects the user's session and doesn't constantly log them out. PI-32134
Linux Ubuntu
Build 25.1.0.516
- Supports logging in with an IdP. PI-27909
- Security improvement for the Linux Client.
Linux Red Hat
Build 25.1.0.516
- Supports logging in with an IdP. PI-27909
- Security improvement for the Linux Client.
Version 2.3.2
Released 12/20/2021
This release was reverted back to Version 2.3.0 for improved app stability.
Version 2.3.0
Released 11/03/2021
New Features and Enhancements
- PingFederate is now a supported IdP for use with the mobile app.
- The app remembers LDAP usernames for subsequent logins.
- When using native printing, the default paper size has been changed to Letter or A4.
Fixes
- Improvement to image printing.
- Secure Release Print holds and releases jobs as expected.
- Selecting a tab within the app does not cause the app to close.
- Improved print job deletions through the app.
- The Print Job Records report correctly account for mobile printing.
- Service Client(s) no longer display within the app.
- Active Directory UPN login works correctly.
- CPA release of mobile print jobs works correctly.
- LDAP print jobs can be deleted from the queue.
- LDAP users no longer get the incorrect "wrong paper size" error.
Version 2.2.0
Released 9/13/2021
New Features and Enhancements
- Added "Letter" as the default paper option for pull printers.
Fixes
- Google Identity Sync users authenticate correctly and no longer get a "Token is not valid" error.
- Print jobs show on the mobile app when signed in with Active Directory.
- Users may manually add printers.
- Deleted print jobs successfully remove from the queue.
- Improvement for mobile print job time stamps.
- QR Code improvement for releasing held jobs.
Version 1.5.9
Released 8/3/2021
New Features and Enhancements
- Supports native printing for Android.
- Added support for the use of IdP Authentication when signing into the mobile app.
- Displays printers that have been auto-deployed to the device.
- Allows end-users to manually install printers available to them. This is dependent on portal security.
- QR Code Release added! Use QR Codes to scan and release a print job to the printer. For more details refer to QR Code Release.
Version 2.3.1
Released 12/20/2021
New Features and Enhancements
- IdP support for configurations using the new template.
Fixes
- The mobile app displays the correct time stamp for held print jobs.
- Secure Release Print jobs display on the app and only release to the correct printer.
Version 2.3.0
Released 11/03/2021
New Features and Enhancements
- PingFederate is now a supported IdP for use with the mobile app.
- The app remembers LDAP usernames for subsequent logins.
Fixes
- Selecting a tab within the app does not cause the app to close.
- Active Directory UPN login works correctly.
- LDAP users no longer get the incorrect "wrong paper size" error.
- Improvement to image printing.
- Google Identity Sync users can hold and release print jobs.
- Backend improvement to resolve "Unable to fetch job status. Please check printer" error.
Version 2.2.0
Released 9/13/2021
New Features and Enhancements
- Added "Letter" as the default paper option for pull printers.
Fixes
- Google Identity Sync users authenticate correctly and no longer get a "Token is not valid" error.
- Print jobs show on the mobile app when signed in with Active Directory.
- Users may manually add printers.
- Deleted print jobs successfully remove from the queue.
- Improvement for mobile print job time stamps.
- QR Code improvement for releasing held jobs.
Version 1.5.9
Released 8/3/2021
New Features and Enhancements
- Supports native printing for iOS printing.
- Added support for the use of IdP Authentication when signing into the mobile app.
- Displays printers that have been auto-deployed to the device.
- Allows end-users to manually install printers available to them. This is dependent on portal security.
- QR Code Release added! Use QR Codes to scan and release a print job to the printer. For more details refer to QR Code Release.