Release Notes 2021

Last Updated: December 09, 2025

Released Week Ending in December 25th, 2021

Fixes

  • Resolved an issue with admins being unable to edit or unregister badges using the Badge Management tab. PI-32996
  • Badges with starting values of "0" correctly update from Active Directory. PI-31844
  • Xerox CPA v1 correctly displays authentication options in the Admin Console. PI-32551
  • Azure IdP users can successfully authenticate to the Admin Console. PI-32765
  • Resolved an issue with SNMP memory issues. PI-29501
  • The Self-service Portal opens correctly on iPads using Safari. PI-31896
  • The Print Job Records report displays Active Directory department information correctly. PI-31177
  • The Self-service Portal accurately displays the tree structure. PI-29888

Released Week Ending in November 27th, 2021

Fixes

  • The Self-service Portal loads correctly when using Internet Explorer 11. PI-31743
  • Regenerating the Service Client certificate no longer impacts the Certificate Authority (CA) certificate. PI-31974
  • The CPA and Mobile App display the correct timestamp for Pull Print jobs. PI-31092
  • Improvements to iOS processes so it correctly displays held print jobs and only releases them to the correct printers. PI-29214 / PI-30763

Released Week Ending in November 13th, 2021

New Features and Enhancements

  • Off-Network Print (ONP) is now available for use as part of our Advanced Security bundle. For more details refer to Off-Network Printing.
  • Support for Epic is now available via Configure Epic.

Fixes

  • SNMP correctly handles the passwords with "&". PI-31267
  • CPA v2 correctly displays held print jobs. PI-26070
  • CPA v2 badge registration saves users with the correct domain. PI-31436
  • Installing Lexmark CPAv2 with single sign-on (SSO) disabled does not impact other device settings. PI-31017
  • Windows Client version 25.0.0.506 correctly updates without giving an error. PI-31021
  • The Admin Console correctly handles removing printer objects. PI-30342
  • The correct authentication methods show in the Self-service Portal and CPA v1. PI-31435
  • Add IdP Groups / Users functions correctly with portal security. PI-29554
  • Ricoh CPA v2 with single sign-on (SSO) enabled correctly releases held print jobs. PI-27475
  • macOS jobs print correctly, and don't show as automatically held, when printing to Xerox and Canon devices. PI-29074
  • Email Printing authenticates correctly with Office 365 using OAuth 2.0 and releases print jobs. PI-30519
  • Chromebooks print all copies to Brother printers. PI-30230
  • LDAP end-users can successfully self-register badges in the Self-service Portal. PI-30949
  • Columns display correctly on Lexmark CPA v2 devices using French. PI-31011
  • The Print Job Records report displays the user's current time zone / correct time zone. PI-24446

Released Week Ending in October 16th, 2021

Fixes

  • Users logging in with Entra ID (Azure AD) no longer get a 502 error.
  • The Client functions correctly on macOS 11.5.x.
  • The Service Client Printer Apps service respects proxy overrides.
  • The user loop occurring during an LDAP Sync has been resolved.
  • User CPA v2 login and badge self-registration works correctly and does not require a manual trigger of LDAP Sync.

Released Week Ending in October 2nd, 2021

Fixes

  • Improvements to the Printer Apps service fixes login issues and service crashes due to Secure Sockets Layer (SSL) certificate errors.
  • New drivers can be uploaded on Linux Ubuntu devices.
  • IdP user connections to the Client work as expected and do not remove installed printers.

Released Week Ending in September 18th, 2021

New Features and Enhancements

Fixes

  • Improvements to CPA v2 to display special characters correctly.
  • Canon Generic UFR II drivers function correctly when used for pull printers.
  • Resolved an issue with Simple Badge Release not allowing you to select a device.
  • Pull Print respects the enable setting.
  • Improvement to Client refresh on macOS devices using Secure Release Print.

Released Week Ending in August 7th, 2021

New Features and Enhancements

  • Client support of Edge Chromium for Windows Client v25.0.0.481+. For more details refer to Requirements & Supported Environments.
  • Release the PrinterLogic Mobile App for iOS and Android devices. (See iOS / Android App tabs for version release notes.)
  • Secure Release Print supports Offline Secure Release Print. This feature allows users to release a print job from a virtual pull print queue even after they have shut down, placed the computer in sleep mode (low power), hibernate mode (no power), or after logging out of a virtual session. For more details refer to Offline Secure Release Print (OSRP).

Fixes

  • Resolved an issue with creating the root Admin Console user in a newly created instance.
  • Pull Print correctly handles files with special characters in the file name.

Released Week Ending in July 26th, 2021

Fixes

  • The General Settings tab correctly saves setting changes.
  • The Print Job Records report correctly displays returned page counts.
  • Resolved an issue with creating local (PrinterLogic) accounts in the Admin Console.
  • SNMP data reports correctly for multiple print queues for the same printer.
  • Chromebooks correctly print out multiple pages to Brother printers.
  • Entra ID (Azure AD) username and PIN logins authenticate as expected.

Released Week Ending in June 12th, 2021

Fixes

  • Resolved a timeout conflict on Ricoh IM devices with CPA v2 installed and single sign-on (SSO) enabled.
  • Resolved an Off-Network Print 502 Bad Gateway error message EMEA customers were experiencing.

Released Week Ending in May 22nd, 2021

Fixes

  • Released an improvement to the Service Client and Printer Apps service that resolved service crashes and CPA v2 issues.
  • Email Printing jobs update the Release Portal status to "Released" after sending the print job.

Released Week Ending in May 1st, 2021

New Features and Enhancements

  • ELATEC TCP3 devices support the 3.0.2 firmware update for Simple Badge Release.

Fixes

  • Search bar text entries display correctly when using the Self-service Portal in Internet Explorer 11.
  • Improvements to the Admin Console tree structure to display all items in smaller browser windows.
  • Resolved an issue with the SCIM token generator.
  • Pull Print supports the Polish language and special characters.

Released Week Ending in April 10th, 2021

Fixes

  • Improvements for Chromebooks resolving issues with deleting queued print jobs and printing to Xerox Altalink and Sharp devices.
  • The Email Printing log correctly displays the file size of attachments.
  • Custom Fields display as their own line item in the Self-service Portal, rather than appending to the Location field.

Released Week Ending in March 27th, 2021

New Features and Enhancements

  • Updates to the Admin Console and Self-service Portal user interface.
  • Konica Minolta CPA v2 now supports single sign-on (SSO) Listener mode.

Fixes

  • ChromeOS print jobs to Lexmark devices update their status correctly after printing.
  • Uploading drivers on Linux devices no longer gives a false error message.
  • HP CPA v2 no longer freezes the printer if on the devices latest firmware version.

Released Week Ending in February 13th, 2021

Fixes

  • The Identity Sync service restarts if an error occurs during the sync process.
  • Pull Print correctly reports the destination printer the job was released to from macOS devices.
  • SNMP pulls data more consistently on Xerox devices.
  • Alert emails send correctly to users provisioned over through Entra ID (Azure AD).

Released Week Ending in January 23rd, 2021

Fixes

  • Time zones set in the instance don't revert back to Pacific / Niue time.
  • Lexmark CPA v2 installs correctly.
  • HP CPA v2 successfully installs Copy / Scan Tracking.

Released Week Ending in January 9th, 2021

New Features and Enhancements

  • Additional support for HP Proximity Reader (CZ208A and X3D03A)

Windows

Build 25.0.0.540

  • Portal pages load correctly on Internet Explorer 11. PI-31743
  • Resolves a Client update issue. PI-31021
  • Improvement to the communication between the Client and registry. PI-30213

MacOS

Build 25.1.0.543

  • This Client version supports Monterey. PI-31745 / PI-29965
  • The Client interface launches correctly when installing a printer or refreshing the Client. PI-31524
  • Improvement to correctly find the cffi. PI-31411
  • macOS v 11.6 respects the default browser setting of the device. PI-30761
  • Xerox and Canon Secure Release Print jobs release correctly. PI-29074

Build 25.1.0.516

  • Improved IdP login and Client communication. PI-27909 Active Directory
  • The machine name for devices without an Active Directory configuration or FQDN display correctly in reports. PI-29755

ChromeOS

Build 2.5.724

  • The ChromeOS Client respects the user's session and doesn't constantly log them out. PI-32134

Linux Ubuntu

Build 25.1.0.516

  • Supports logging in with an IdP. PI-27909
  • Security improvement for the Linux Client.

Linux Red Hat

Build 25.1.0.516

  • Supports logging in with an IdP. PI-27909
  • Security improvement for the Linux Client.

Version 2.3.2

Released 12/20/2021

This release was reverted back to Version 2.3.0 for improved app stability.

Version 2.3.0

Released 11/03/2021

New Features and Enhancements

  • PingFederate is now a supported IdP for use with the mobile app.
  • The app remembers LDAP usernames for subsequent logins.
  • When using native printing, the default paper size has been changed to Letter or A4.

Fixes

  • Improvement to image printing.
  • Secure Release Print holds and releases jobs as expected.
  • Selecting a tab within the app does not cause the app to close.
  • Improved print job deletions through the app.
  • The Print Job Records report correctly account for mobile printing.
  • Service Client(s) no longer display within the app.
  • Active Directory UPN login works correctly.
  • CPA release of mobile print jobs works correctly.
  • LDAP print jobs can be deleted from the queue.
  • LDAP users no longer get the incorrect "wrong paper size" error.

Version 2.2.0

Released 9/13/2021

New Features and Enhancements

  • Added "Letter" as the default paper option for pull printers.

Fixes

  • Google Identity Sync users authenticate correctly and no longer get a "Token is not valid" error.
  • Print jobs show on the mobile app when signed in with Active Directory.
  • Users may manually add printers.
  • Deleted print jobs successfully remove from the queue.
  • Improvement for mobile print job time stamps.
  • QR Code improvement for releasing held jobs.

Version 1.5.9

Released 8/3/2021

New Features and Enhancements

  • Supports native printing for Android.
  • Added support for the use of IdP Authentication when signing into the mobile app.
  • Displays printers that have been auto-deployed to the device.
  • Allows end-users to manually install printers available to them. This is dependent on portal security.
  • QR Code Release added! Use QR Codes to scan and release a print job to the printer. For more details refer to QR Code Release.

Version 2.3.1

Released 12/20/2021

New Features and Enhancements

  • IdP support for configurations using the new template.

Fixes

  • The mobile app displays the correct time stamp for held print jobs.
  • Secure Release Print jobs display on the app and only release to the correct printer.

Version 2.3.0

Released 11/03/2021

New Features and Enhancements

  • PingFederate is now a supported IdP for use with the mobile app.
  • The app remembers LDAP usernames for subsequent logins.

Fixes

  • Selecting a tab within the app does not cause the app to close.
  • Active Directory UPN login works correctly.
  • LDAP users no longer get the incorrect "wrong paper size" error.
  • Improvement to image printing.
  • Google Identity Sync users can hold and release print jobs.
  • Backend improvement to resolve "Unable to fetch job status. Please check printer" error.

Version 2.2.0

Released 9/13/2021

New Features and Enhancements

  • Added "Letter" as the default paper option for pull printers.

Fixes

  • Google Identity Sync users authenticate correctly and no longer get a "Token is not valid" error.
  • Print jobs show on the mobile app when signed in with Active Directory.
  • Users may manually add printers.
  • Deleted print jobs successfully remove from the queue.
  • Improvement for mobile print job time stamps.
  • QR Code improvement for releasing held jobs.

Version 1.5.9

Released 8/3/2021

New Features and Enhancements

  • Supports native printing for iOS printing.
  • Added support for the use of IdP Authentication when signing into the mobile app.
  • Displays printers that have been auto-deployed to the device.
  • Allows end-users to manually install printers available to them. This is dependent on portal security.
  • QR Code Release added! Use QR Codes to scan and release a print job to the printer. For more details refer to QR Code Release.