Split & Merge Steps

Last Updated: July 16, 2026

You use Split and Merge steps in Workflow to branch a workflow so that multiple steps can happen concurrently.

Requirements

Review these Requirements before you start.

Configure the Steps

You can add Split and Merge steps throughout a workflow. Use these steps to add efficiency to your workflows.

Add a Split Step

When an approval can be done by one of multiple people or needs to be approved by multiple people, use a Split step to route the workflow.

Follow these steps to configure a Split step:

  1. From the Advanced Steps section, drag the Split step onto the canvas.
  2. Drag the previous step connector dot to the connector dot on the new step.
  3. Drag connector dots from the Split step to as many steps as necessary.
You can connect a maximum of five steps to a single Split step.

Workflow builder showing Split step with three Approval steps connected.

Add a Merge Step

After multiple branches reach their conclusions, merge them back together for further steps or to end the workflow.

Follow these steps to merge branches:

  1. From the Advanced Steps section, drag the Merge step onto the canvas.
  2. Drag connector dots from previous steps to the Merge step.
  3. Select a merge condition from the Merge Type menu:
    1. All: All steps connected to the Merge step must be complete to progress the workflow.
    2. Any: Any of the steps connected to the Merge step can be completed to progress the workflow.
  4. Select the Continue button.
You can merge a maximum of eight steps with a single Merge step.

Merge step with two approved connectors being merged.

Next Steps

Refer to the following: