Last Updated: October 29, 2025
Portal PDF View
If a PDF document has been uploaded or a document template is associated with a stored item, you have the option to select a PDF view.
For more information about the Document Viewer in general and the views available, see Portal Document Viewer.
For more information about the External User Portal, see External User Portal User Guide.
Switch to PDF View
To change the view on the current document use the view filter on right side of the tool bar.
- Select the view filter
. - Select the view you want from the drop-down.
PDF View Toolbar
The toolbar has the following functionality:
Depending on the selected document or form, not all buttons may display.
Print the selected document and any annotations. If the document is part of a signature workflow, you can also print the signature history.
- Select the Print button
. - In the Print Documents modal, select from the following options:
- Burn Annotations — select this option to include unburned annotations on the document you’re printing.
- Include Signature Doc History – this option only displays if a document is part of a signature workflow. When selected, it downloads the current signature audit trail in a separate PDF.
- Select Print.
Use the Email button to send a message to someone with either with a link to the document or as an attachment on the email. Here are some of the options available when choosing email.
- Send Document as Attachments.
- Sending only selected pages as attachments.
- Burn annotations.
- Send a link to a document.
- Set a maximum number of views for the document.
- If you want to allow the recipient to download the document, you can set a maximum number of downloads.
- Set document access limit in hours.
- Do not require the recipient to log in to view the document.
For more details, see Email.
Side Bar
Edit Index Data
Enter data into the relevant index fields in the side bar, then select the Save button.
Document Info Bar
The toolbar on the left side of the window contains buttons for the document history, notes, versions, attachments and workflow comments. The options displayed on the toolbar depend on if there is an object or workflow that is associated with the document.
View Document History
Document History
shows all of the actions that were taken on the document.
To view the history of a document, select the History button on the left side. In the Document History window, you can see the complete history, including entries for:
- When the documents were imported.
- When attribute fields were filled out.
- When a document was moved and the person that performed each task.
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To export the history to a PDF, select the Export to PDF button.
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To export the history to a comma-delimited (CSV) file, select the Export to CSV button.
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Select the Close button to close the history.
Add a Note
The Notes button
shows a badge with a number that indicates if there are any notes attached to the document.
When you add a note to a document, the note is attached to the document itself and not visible on the document. It also won’t be visible on a printed or emailed copy of the document.
To add a note:
- Select the Notes button.
- In the Notes window type your note in the Note field.
- Add a page number in the Attachment Page Number field if you want to reference a specific page in the document.
- Select the Save button to save your note. The note appears in the notes area of the window.
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Select the Close button.
View Workflow History
Any time an action is taken on a document when it is in a workflow, is recorded in the workflow history.
- Select the Workflow History button.
- To export the workflow history to PDF, select the Export to PDF button.
- When you're done select the Close button.
Attachments
The Attachments button
shows a badge with a number that indicates how many files are attached to the current document.
You can view any supporting documents or add documents by using the Attachments button.
- Select the Attachments button.
- In the Attachment modal:
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Select the Close button to close the Attachments modal.
Line Items
If the document was read by an Amazon Textract process, there will be one or more tables with the associated data stored with the document. The Line Items button
will bring up a display of any line item data that is associated with the document being viewed.
If there is more than one table associated with the document, you can use the Select Line Item Table dropdown to select which table to view.
Collapse Object Side Panel
Select the Collapse button to collapse or expand the object side panel.

