Manage Badges

Last Updated: April 28, 2026

The following sections guide you through standard options to manage badges stored in your instance's database.

Register Badges

You can manually register a badge at any time:

  1. Select the Register New button.

  2. In the Register New Badge modal, enter the following:

    1. User Name: Enter the name that the user enters to authenticate. For LDAP the format is domain\username. For IdP the format is usually the email address.
    2. Badge ID: Enter the badge ID value.

  3. Select Register.

Admin Console showing Register New Badge modal.

Edit Badges

When you edit an existing badge, you can edit only the badge ID value. If you update the badge for a new user, unregister the badge first, and then register it using the new username.

Follow these steps:

  1. Select the user from the list.
  2. Select the Edit button Edit button..
  3. Update the Badge ID value.
  4. Select Update.

Admin Console showing Edit Selected Badge Information modal.

Unregister Badges

Follow these steps:

  1. Select the user from the list.
  2. Select Unregister.
  3. Select OK.

The user cannot release print jobs if their badge is unregistered.

Admin Console showing alert about unregistering badge.

Import Badges

You can bulk import badges using a CSV file. Note the following:

  • The file must contain at least two columns: Badge User Name and Badge ID.
  • Select the example file link on the modal to download a template.
  • The maximum number of entries per file is 1,000.

Follow these steps:

  1. Select Import.
  2. In the Import Badges from CSV modal, select Choose File, and select the CSV file.
  3. Select Import.

After the upload completes, the modal shows a message confirming the following:

  • The number of records that successfully imported.
  • The number of records that failed to import.

You can download the CSV file that contains the error details so that you can correct any issues and import again.

Admin Console showing "Import Badges from CSV" modal with import results.

Admin Console showing "Import Badges from CSV" modal.

For more details refer to Import Badges into Virtual Appliance.

Export Badges

To export badge information, select Export to download the CSV file.

If you are exporting LDAP badge information, the export file includes an extra backslash (\) in the username. For example domain\\first.last.

If you want to use the file as a template to import badges, remove the second backslash. The import fails if both backslashes are present.