Output Console: Print Job Actions

Last Updated: July 28, 2026

This topic outlines the available actions on the Output Console's Print Jobs and Batch Jobs tabs.

Actions

Retry

You can retry print jobs only with a Failed, Completed, or Canceled status.

To retry the print job:

  1. Select the box next to the print job name.
  2. Select the Retry button in the upper-right.

OR

  1. Select the More button more to the far-right of the print job.
  2. Select Retry.

Output Automation Console, Print Jobs tab, showing expanded "more" menu with Retry and Redirect options.

Cancel

The Cancel option appears when the print job Status is Retrying, Redirect, Held, or Printing. To cancel the print job:

  1. Select the More button more to the far-right of the print job.
  2. Select Cancel.

Output Console, Print Jobs tab, showing two jobs at Printing status, two jobs at Completed status, and menu expanded to show Cancel option.

Redirect

You can redirect print jobs only with a Failed, Retry, or Canceled status.

To redirect the print job:

  1. Select the box next to the print job name.
  2. Select the Redirect button in the upper-right.
  3. In the Select a printer dialog box, browse to and select the desired printer.
  4. Select Done.

OR

  1. Select the More button to the far-right of the print job.
  2. Select Redirect.
  3. In the Select a printer dialog box, browse to and select the desired printer.
  4. Select Done.

"Select a printer" dialog box, showing list of printers.

Release

The Release option appears only when the print job Status is Held.

To release the print job:

  1. Select the box next to the print job name.
  2. Select the Release button in the upper-right.

OR

  1. Select the More button to the far-right of the print job.
  2. Select Release.

Output Console, Print Jobs tab, showing jobs at Failed, Completed, and Held status, and menu expanded to show Release option.

Job History

The Job History dialog box provides a detailed log of status events for an individual print job, allowing you to trace how the job was processed from receipt through completion.

To view job history:

  1. In the Output Console, locate the print job in the Print Jobs tab.
  2. Select the print job line item or the More button to the far right. more
  3. Select View Log.

Output Console, Print Jobs tab, showing jobs at Completed status, and menu expanded to show View Log, Retry, and Redirect options.

The Job History dialog box displays the following details for each status event:

  • Request Reason: The action that triggered the event (for example, Received New Job, Requested Job Leases, Job Completed).
  • Requested By: The Output Manager instance that processed the request.
  • Status: The status associated with the event (for example, Printing, Completed).
  • Time / Date: The time and date that the event occurred.

Job History dialog box, showing history for held job.

Job History Actions

From the Job History dialog box, you can complete Status-related actions like:

  • Retry:For jobs with a Failed, Completed, or Canceled status
  • Redirect: For jobs with a Failed, Retry, or Canceled status.
  • Release: For jobs with a Held status.
  • Cancel: For jobs with a Retrying, Redirect, Held, or Printing status.

Job History dialog box, showing history for completed job.