Output Console: Print Job Actions

Last Updated: April 28, 2026

This topic outlines the available actions on the Output Console's Print Jobs and Batch Jobs tabs.

Actions

Retry

You can only retry print jobs with a Failed, Completed, or Canceled status.

To retry the print job:

  1. Select the box next to the print job name.
  2. Select the Retry button in the upper-right.

OR

  1. Select the More button more to the far-right of the print job.
  2. Select Retry.

Output Automation Console print job retry action.

Cancel

The Cancel option appears when the print job Status is Retrying, Redirect, Held, or Printing. To cancel the print job:

  1. Select the More button more to the far-right of the print job.
  2. Select Cancel.

Console showing a printer in Retrying status and the right-side option expanded to show the Cancel option.

Redirect

You can only redirect print jobs with a Failed, Retry, or Canceled status.

To redirect the print job:

  1. Select the box next to the print job name.
  2. Select the Redirect button in the upper-right.
  3. In the Select a printer modal, browse to and select the desired printer.
  4. Select Done.

OR

  1. Select the More button more to the far-right of the print job.
  2. Select Redirect.
  3. In the Select a printer modal, browse to and select the desired printer.
  4. Select Done.

Select a printer modal showing a selected printer to redirect a job.

Release

The Release option only appears when the print job Status is Held. To release the print job:

To release the print job:

  1. Select the box next to the print job name.
  2. Select the Release button in the upper-right.

OR

  1. Select the More button more to the far-right of the print job.
  2. Select Release.

Job History

The Job History modal provides a detailed log of status events for an individual print job, allowing you to trace how the job was processed from receipt through completion.

To view job history:

  1. In the Output Console, locate the print job in the Print Jobs tab.
  2. Select the print job line item or the More button to the far right. more
  3. Select View Log.

Output console showing the More menu and the View Log option at the top.

The Job History modal displays the following details for each status event:

  • Request Reason: The action that triggered the event (e.g., Received New Job, Requested Job Leases, Job Completed).
  • Requested By: The Output Manager instance that processed the request.
  • Status: The status associated with the event (e.g., Printing, Completed).
  • Time / Date: The timestamp of when the event occurred.

Job History modal showing the History for a Held job and the related action options.

Job History Actions

From the Job History modal, you can complete Status related actions like:

  • Retry:For jobs in a Failed, Completed, or Canceled status
  • Redirect: For jobs in a Failed, Retry, or Canceled status.
  • Release: For jobs in a Held status.
  • Cancel: For jobs in a Retrying, Redirect, Held, or Printing status.

Job History modal showing the history for a completed print job and the related actions.