User Management

Last Updated: July 23, 2026

How you manage user access to the Admin Console and portals depends on the strategy that your organization uses to manage access. There primary ways to manage Admin Console user access are:

• Identity Providers (IdPs) A system that creates, maintains, and manages identity information for an organization. An IdP provides authentication services to apps in a federation or distributed network., such as Okta, Entra ID (Azure AD), etc.
• Lightweight Directory Access Protocol (LDAP) A lightweight client-server protocol for accessing X-500-based directory services. LDAP runs over TCP / IP or other connection-oriented transfer services. connection.
• Local users.

Key Points

The Root Account is the first account created in the instance and can be updated or disabled. There are two types of administrator accounts that you can add users to: Administrator and Non-Administrator. Note the following when adding users:

• Local accounts are not tied to an LDAP or IdP configuration.
• IdP users and groups are only searchable if the IdP is configured and the users or groups are provisioned. For more details refer to Identity Providers (IdPs).

• Active Directory (AD) and LDAP user credentials are both verified through the configured LDAP domain settings. PrinterLogic users are verified through the instance A collection of services and service groups associated with a customer, created from an app template and deployed to a cloud or virtual server. database. IdP users are verified through the IdP.

  The LDAP Group / User option only appears if you set up an LDAP domain in the Admin Console and you turn on the Enable advanced LDAP administrative authentication option. For more details refer to LDAP Domain.

User Roles

When you give users Admin Console access, you must assign a role to each user.

Role-Based Access Control (RBAC) is a method of granting access to the Admin Console based on the user's role. PrinterLogic comes with several predefined (Standard) roles and the option to create user-defined (Custom) roles for Administrator and Non-Administrator access. These roles define access and the ability to change settings and objects in the Admin Console.

For more details refer to Role-Based Access Control (RBAC).

The PrinterLogic Users tab is only for user accounts that need access to the PrinterLogic Admin Console. To add users with access to only Vasion Automate features, such as Forms and Workflow, refer to Create a New User.