Sign In to the CPA

Last Updated: September 08, 2026

Here are basic instructions on how to sign in to the Control Panel Application (CPA) An app installed on a compatible multifunction device (MFD) that aids in the release of held print jobs, supports authentication for secure printing, and provides simple scanning functionality.. The method you use depends on how it is set up by your administrator.

User Credentials

1. From the Sign In screen, select the Username field.

Control Panel Application login screen showing scan badge option on left and user option selected on right.

2. Use the on-screen keyboard to enter your username and select the Hide Keyboard key.

Control Panel Application screen showing Username field and on-screen keyboard.

3. Select the Password field.

Control Panel Application login screen showing scan badge option on left and username entered on right.

4. Use the on-screen keyboard to enter your password and select the Hide Keyboard key.

Control Panel Application screen showing Password field and on-screen keyboard.

5. Select Login.

Control Panel Application login screen showing scan badge option on left and username and password entered on right.

PIN

1. From the Sign In screen, select the User ID field.

Control Panel Application login screen showing scan badge option on left and PIN option selected on right.

2. Use the on-screen keyboard to enter your User ID and select the Hide Keyboard key.

Control Panel Application screen showing User ID field and on-screen keyboard.

3. Select the PIN field.

Control Panel Application login screen showing scan badge option on left and user ID entered on right.

4. Use the on-screen keyboard to enter your PIN and select the Hide Keyboard key.

Control Panel Application screen showing PIN field and on-screen keyboard.

5. Select Login.

Control Panel Application login screen showing scan badge option on left and user ID and PIN entered on right.

Depending on how the CPA is implemented, you may see the following:

Printer Home screen

Device Home screen.

Select PrinterLogic to access the enabled options.

CPA functions enabled.

Control Panel Application screen showing Release, "Scan to Email," and "Scan to Storage" icons.

The options you see depend on what features were implemented.